This position greets visitors and responds to inquiries via phone, email, in person or text. The incumbent provides general information about Financial Aid eligibility, Student Accounts, Student Employment or regarding policies and procedures. This position is the first point of contact, maintaining confidentiality and discretion and is expected to function professionally with internal and external stakeholders.
Bachelor's degree from accredited institution AND one (1) year of budget or accounting experience OR Four (4) year's experience in a progressive office support position including two (2) years of budget management responsibilities. Microsoft skills to include the ability to create spreadsheets, (e.g., formulas such as V-lookup, graphs, pivot tables) Strong communication skills in order to clearly explain options and solutions to end users. Strong interpersonal skills, with the ability to relate to and work with diverse groups of people. Excellent customer service skills, evidenced by references or letters of recommendation. Ability for accuracy and attention to detail regarding record data maintenance. Strong organizational skills. Ability to prioritize competing demands with composure. Demonstrated strong business math, accounting, or bookkeeping skills.
At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution. Our competitive benefit packages are part of Gonzaga’s commitment to care for the whole person. Packages include medical, dental, vision, life insurance, disability insurance, flexible spending accounts, retirement, tuition benefits, and other University-provided benefits. We also provide numerous resources which help bring balance to the complexities of work and personal life through our work/life and wellness programs.