Benefits to include medical insurance, vacation and sick leave in accordance with the College’s Career Plan Association Agreement.
Position is contracted for a specified limited term contingent upon receipt of grant funds or scope and satisfactory performance. Person employed in such capacity shall be subject to review and shall have no claim to continued employment beyond the specific term established for that position.
The Student Support and Success Navigator is responsible for providing support to students with academic advising, mental health needs, personal life issues and crisis intervention. This position works directly with students using a variety of proactive initiatives to increase success, retention, and completion. Responsible for providing comprehensive information and services to assist students with connections to campus and community resources, as well as the development and successful implementation of educational and career plans.
Provide students with mental health assistance, academic advising, and educational planning to support success, retention, and completion.
Work in collaboration with the Student Services team and as a member of the Behavioral Education Success Team (i.e. BEST) to support student mental health and personal life needs, connecting students with campus resources for academic support as well as referral to community-based services as needed.
Develop educational resources and provide faculty and staff training to better understand student mental health and personal life needs to improve student success
Facilitate and work toward resolution of student behavior situations on-campus or within College Housing, in collaboration with other College departments/administrators including the Vice President of Student Services, Director of Behavioral Intervention, and/or Manager of College Housing.
Assist students with questions on a variety of key topics including but not limited to:
developing and monitoring educational plans for certificate/degree completion at SC4
interpret academic assessment results to identify appropriate course placement
monitoring progress via certificate and degree audits
questions related to the Financial Aid process
interpreting college policies, procedures and student’s rights and responsibilities
Develop and maintain an understanding of current technology applications to enhance the delivery of services to students
Record student meeting contacts and develop reports as requested
Enhance applicable skills through ongoing professional development and affiliations
Maintain confidentiality in all matters related to students, faculty and staff including compliance with FERPA and HIPPA. Appropriate documentation of all student matters utilizing college technology and networking with the appropriate staff, faculty and/or campus patrol as needed.
Perform other duties as assigned by the Director of Advising
SUPERVISION RECEIVED: Reports to the Director of Advising.
EDUCATION/EXPERIENCE: Minimum of a Master’s degree in counseling, social work, psychology, education, human services, or related field. Preference to applicants with current professional licensure in counseling (LPC), social work (LMSW), and/or psychology (LLP or LP) with 2 years of post-master’s degree experience in an educational or mental health setting.
Must be committed to excellence in student services and results-oriented
Demonstrated critical thinking skills in a fast-paced environment
Must possess excellent communication skills and demonstrated interpersonal skills
Demonstrated ability to maintain confidentiality, trustworthiness, and ethical behavior
Demonstrated ability to lead and work effectively within a team
Knowledge of utilizing technology (Microsoft Office 365 experience preferred) to enhance work effectiveness and efficiency including efficient typing skills
Strong leadership and conflict resolution skills
Highly organized and detail oriented
About St. Clair County Community College
SC4 seeks and supports diverse, talented and experienced employees dedicated to maximizing student success. As an equal opportunity institution, it is the policy of SC4 that no person shall be discriminated against, excluded from participation in, denied the benefits of, or otherwise be subjected to discrimination on the basis of race, color, religion, national origin or ancestry, age, sex including gender identity, gender expression, and sexual orientation, marital status, height, weight, disability that does not prevent performing essential job functions, or any other criteria prohibited by law in its academic and vocational programs, activities, admissions, financial assistance or employment efforts. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, individuals with disabilities and all others to apply. Title IX is a federal law that prohibits discrimination on the basis of sex including gender identity, gender expression, and sexual orientation in any educational program or activity in educational institutions that receive federal funding. This law extends coverage to employment applicants as well as students, emp...loyees, or others affiliated with the College. Learn more or report concerns of potential Title IX violations.