Kimmel Center Representative assist patients, families and visitors entering or exiting MSKCC while projecting a positive image of the Center by demonstrating a courteous, caring, and professional manner. They also works as part of the Kimmel lobby team (doorman, concierge, and messenger) to provide the safe and timely delivery of laboratory specimens, prescription drugs, supplies, prescriptions, and related paperwork to and from various academic and clinical areas, at the Sidney Kimmel Outpatient Pavilion. The Kimmel Rep will monitor and control the flow of medical supplies, medical equipment, office supplies, and linen at the Sidney Kimmel Center, coordinate ordering and delivery of all General Stores supplies and oversee delivery of items from outside vendors.
Transport of Materials: Responsible for the safe and timely delivery of blood, pathology/cytology specimens, radiology films, prescriptions, prescription medications, and patient materials within the Kimmel Center and Main Campus destinations.
Collection and Distribution of Mail: Participates in the collection and distribution of mail and next day packages to staff at the Kimmel Center. Packages/mail will be logged into the Vuetura system
Patient and Visitor Entry/Exit Assistance: Provides assistance to patients and visitors entering and exiting MSK buildings. Assists patients with checking in to their Patient Financial Department appointments and monitors assigned entranceway and responds to inquiries for advice and assistance. Monitors the Sidney Kimmel Center Guest Services lobby phone and respond to inquiries or concerns in a courteous manner.
Supply and Distribution: Perform all of the following duties in a professional manner which reflects the serious and sensitive nature of the Kimmel Center mission, and conveys the high quality of services which the patient can expect; orders are placed into the Ecoupaordering platform
Minimum Education: High school diploma/GED
Strong communication, teamwork & customer service skills required
Ability to express oneself clearly; good vocabulary and command of the English language.
Ability to maintain a high-level of professionalism with close attention to detail while managing heavy workloads in a fast paced, busy outpatient setting.
Physical ability to assist patients in and out of wheelchairs, stretchers, and taxicabs (requires bending, lifting, pushing) in addition to providing frequent transport of specimens to multiple destinations in all weather conditions.
Work Schedule: Full-Time, Monday- Friday - hours vary between 5 AM - 8 PM * Must have flexibility within this timeframe and adapt to changing work hours covering day, evening, or night shifts, as necessary
Internal Number: 2021-50396
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.