At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
This Administrative Associate II will be responsible for:
Transcribing and type correspondence, forms, reports and other materials involving complex scientific, technical and/or specialized terminology. Prepares documents requiring stylized formats and lettering or graphics using specialized software, such as desktop publishing or graphics packages. Proofreads and edits materials for grammar, punctuation and spelling.
Answering calls and emails for 4 separate e-mail accounts. Provides routine information within scope of knowledge and authority. Drafts responses to routine correspondence.
Maintaining departmental files, records and databases.
Monitoring and maintains office equipment and supply inventory. Reorders office supplies according to established guidelines and requests equipment repair services as needed. Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors or discrepancies. Communicates with hospital support service departments to request needed services.
Preparing, route and tracks routine administrative forms and documents. Routes materials for required authorizations and monitors receipt by final destination.
Providing positive and effective customer service that supports departmental and hospital operations.
To qualify, you must have:
A high school level of educational development and up to one year of basic administrative training and six to twelve months of previous experience.
The analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
The ability to be detail oriented, can multitask and work well on a team.
MS Office and Excel experience strongly preferred.
Familiarity with medical terminology and CPR experience would be helpful.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 3143207
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.