Assistant Director of Graduate StudentÂ Success, Open Studies
Maryland Institute College of Art
June 5, 2021
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Position Summary:MICA seeks a customer-oriented, outcomes driven, and highly collaborative assistant director of graduate student success in the Open Studies department. The assistant director is charged with coordinating admissions efforts, including recruitment and application review. Working closely with the Open Studies academic, marketing, and student relations staff as well as other campus stakeholders and external partners, the assistant director works to ensure a quality student body for the Masterâs of Professional Studies (MPS) programs and dual degree MA/MBA programs, and that the students who enter the program are prepared for success. Essential functions of this position include efforts related to recruitment, admissions, and onboarding; managing systems for student questions, help requests, and other inquiries, as well as managing the grievance protocol; assisting with programming and events, including the residencies, lectures, networking events; and managing program newsletters.Â Â
General purpose:The assistant director of graduate program admissions works to ensure strong enrollment across graduate programming and coordinates enrollment and admissions efforts among external partners, as well as assisting with the communications and programming functions of graduate student success.
Open Studies serves a diverse student body of traditional and non-traditional college students, art and design professionals, lifelong learners, teens, and children. The unit administers five unique professional graduate programs in the Business of Art and Design, Data Analytics and Visualization, UX Design, Product Management, and Design Leadership along with studio-based art and design classes for adults, teens, and children, short-term travel programs, and programs in support of the collegeâs diversity and internationalization goals.Â As MICAâs educational venture space, Open Studies is engaged in innovating academic programming (including digital education, new curricular areas and program structures, and programs for non-traditional students) and revenue growth.Â The assistant director of graduate studentÂ success will:Â Â Â
Work in close partnership with third party, marketing/recruitment/retention partners and, when needed, MICAâs graduate admissions and financial aid team to manage the MPS application/admissions process.Â
Assist with the recruiting of new students and answer prospective student inquiries
Maintain record keeping and communicate with admissions stakeholders
Review student application materials and contribute to admissions decisions
Coordinate with the Office of International Education to prepare paperwork for international students
Collaborate with JHU Carey Business School Admissions team to assess applications, conduct interviews, make admissions decisions, and determine merit aid for MA/MBA admissions
Liaise with graduate admissions for recruitment initiatives such as Open Houses
Collaborate with the director of graduate student success on graduate student on-boarding processes, including overseeing transition programs and assisting with orientation events.
Provide administrative support to the director of graduate student success and director of graduate program management related toÂ calendars, schedules, correspondences, student engagement, planning, or purchasing, as well as maintaining student academic status records
Assist with developing, coordinating, and executing the MPS residencies, workshops, and other events for graduate students.
Engage with relevant professional organizations to gather industry connections and expand MICA MA/MBA and MPS program profiles, identifying potential speakers and sponsors
Perform other duties as assigned
Knowledge, Skills and Abilities:
Knowledge of e-learning tools and teaching methods
Ability to evaluate transcripts, resumes, and other application materials
Ability to discern from application materials the strengths and shortcomings of a prospective student's candidacy
Ability to organize multiple projects and assignments simultaneously
Ability to meet established schedules and deadlines
Proactively seeks enhancement to current workflows
Masterâs degree in Art/Design/Education/Higher Education Administration or related fields
Demonstrated professional experience in higher education and/or admissions
Excellent verbal and written communications skills
Experience with student/customer support services
Strong organizational, interpersonal, communication, and presentation skills and the ability to work independently and as a member of a team
Valued but not required Qualifications:
Background in each programâs content areas (UX design, business of art and design, data analytics and visualization, product management, or design leadership/design thinking)
Reporting to this position:Â No direct reports.
Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.
Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.
MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.
Internal Number: R1319
About Maryland Institute College of Art
Founded in 1826, MICA is among the top visual arts colleges in the nation. The college enrolls 1,863 undergraduate and 306 graduate students from 48 states and 54 foreign countries, offering programs of study leading to the bachelor of fine arts (B.F.A.), master of arts (M.A.), master of fine arts (M.F.A.) degrees, and master of professional studies degrees (M.P.S), as well as post-baccalaureate certificate programs and a full slate of credit and noncredit courses for adults, college-bound students, and children. MICA is recognized as an important cultural resource for the Baltimore/Washington region, sponsoring many public and community-outreach programs-including more than 100 exhibitions by students, faculty, and nationally and internationally known artists annually-as well as artists' residencies, film series, lectures, readings, and performances.