SCHEDULE: TBD, including evening shifts when campus reopens (at least 2-3 late night/closing shifts). Days and hours are subject to change based on the needs of the department (including variations in hours during May Term and summer months.)
STARTING SALARY RANGE: $15.13 per hour
INTRODUCTORY PERIOD: Six (6) months
POSTING DATE: June 3, 2021
APPLICATION DEADLINE: June 18, 2021 at 2:00 PM PST
DESCRIPTION: The Armacost Library seeks a reliable and service-oriented person to join our access services team. Staff and faculty members in access services are responsible for supporting patron-centered service as it pertains to circulation of collections, course reserves, interlibrary loans, managing patron accounts, stacks maintenance and shelving, first-level reference assistance, and general public service in support of students, faculty, staff/administrators, and visitors. Primary responsibilities for this position include but are not limited to: maintaining expert knowledge of circulation system (e.g. Ex Libris Alma) and borrowing policies; managing all functions of billing for overdue and lost materials, including communicating with students, parents, and Student Financial Services; providing backup support for course reserves and interlibrary loan coordinators, and providing excellent patron-centered services. All members of the access services team participate in training student staff; contribute to the development of documentation and training materials; and identify opportunities for service and technical improvements. In addition to their regular duties, the person in this position participates in library-wide committees/teams/groups or projects and will perform other duties as assigned.
The duties and responsibilities include, but are not limited to, the following:
Participates in rotating shifts at circulation/information desk, supervising student employees or working alone.
Coordinate and perform all functions related to notifying and/or billing patrons regarding overdue or lost circulating materials; maintain records, and coordinate with University Student Financial Services.
Contribute to collections maintenance: shelf-reading, shelving, shifting projects (large and small), updating call number range labels, and locating lost items.
In collaboration with Access Services team members and lead student supervisor, coordinate activities, instruct, mentor, and contribute to performance evaluation of student employees.
Participate in professional development for continuous improvement patron-centered services and programs.
Maintains department confidence and safeguard operations by keeping information confidential.
Adheres to all safety and housekeeping policies and procedures.
Performs other duties and special projects as assigned or directed.
MINIMUM QUALIFICATIONS: Position requires a high school diploma or equivalent with at least four (4) years of current, relevant library experience, or a relevant associate's degree (or equivalent) with two (2) years current, relevant library experience. The successful candidate must possess excellent organizational and communication skills both verbal and written; have good independent judgment and a demonstrated ability to set priorities; be able to maintain multiple ongoing tasks; work cooperatively with co-workers, supervisors, faculty, and students. Must be able to competently interact with a diverse population of students, staff, and faculty. We encourage those who embrace empathy, self-reflection, and respect of a multi-cultural, diverse, and inclusive workplace to apply. In compliance with The Americans with Disability Act, if selected for the interview process and accommodations are needed please call (909) 748-8040.
TO APPLY: Please submit a resume/CV and cover letter with the application.
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