To provide leadership, direction, policy development, implementation (to include investigative process and managing communication and recordkeeping), and evaluation of the College's nonacademic student complaint and conduct processes; reviews and updates policies, procedures and publications; researches and drafts policies and procedures related to nonacademic student complaints and conduct; conducts investigations; prepares fact-finding reports to supervisors; conducts training for members of the College community on nonacademic student complaints and conduct processes; ensures appeal processes are followed; training for members of the student conduct system and for the College community on student conduct and behavior management; serve as the principle conduct officer and decision maker for student conduct matters; maintains databases of student conduct and nonacademic student complaints; analyze data to identify patterns; based on data, makes recommendations for improvement in College processes/departments.
Must have work experience; or a combination of education and experience in conducting complex investigations.
Must have experience or training in dispute resolution or mediation skills.
Knowledge of or experience with College policies, rules, procedures, organization, and governance.
Current knowledge of laws, trends, and practices related to student complaint and conduct investigations
Experience with or familiarity with computer database formulation and record keeping
Experience working with culturally diverse population systems, web conferencing, collaboration, and lecture capture.
Experience with or training in creating policies, rules, and procedures, and the ability to articulate policies and results to constituent groups of internal and external college community groups
Experience in setting priorities to ensure that responsibilities are carried out in an accurate and timely fashion.
Ability to present complex and detailed information in a manner that is intelligible to audiences of varying levels of expertise.
Ability to understand and listen to the needs of others and develop services and programs to most effectively meets their needs.
Ability to maintain equanimity, sensitivity, and judgment in the face of resistance, indifference, or hostility.
Master's degree in a related field.
Experience working with student conduct issues within the Minnesota State system.
To be considered for this position, former employees must have a clean employment record at Minneapolis College (MCTC).
Minneapolis College is one of the largest and most diverse two-year colleges in Minnesota, serving students in credit and noncredit programs. Minneapolis College enrolls 56% students of color. As a comprehensive public community and technical college, Minneapolis College offers 114 credentials in 44 liberal arts and career and technical programs. The College has strong ties to corporate and industry partners that help fund student scholarships, provide state-of-the-art training and equipment, and offer internship and employment opportunities to the College's graduates.
Minneapolis College is a member of the Minnesota State colleges and universities system. With 24 two year colleges and seven state universities. Minnesota State is the largest provider of higher education in the state of Minnesota and the fifth largest system of higher education in the country. Minnesota State is committed to ensuring access to an extraordinary education for all Minnesotans; being the partner of choice to meet Minnesota's workforce and community needs; and delivering to students, employers, communities and taxpayers the highest value, most affordable higher education option.
The safety of all members of the MINNEAPOLISCOLLEGE campus community is of vital concern. The most recent Annual Compliance and Security Report is available on the College's website at www.minneapolis.edu/clery. Past copies of the report can be found on the MINNEAPOLISCOLLEGE Public Safety page located at www.minneapolis.edu/publicsafety .
Placement within the salary range for the MnSCU Academic Professional 3 is determined on the basis of relevant experience and education and in accordance with the 2019 – 2021 Minnesota Association of Professional Employees (MAPE) Agreement with the State of Minnesota.
The State of Minnesota offers eligible employees an excellent benefits package including health insurance, life insurance, optional dental, short- and long-term disability, paid personal and sick leave, defined benefits and defined contribution (401(a), retirement plans), tuition waiver for employees and dependents, and optional 457 and 403(b) retirement savings plans.
Internal Number: 1906
About Minneapolis College
Minneapolis Community and Technical College (MCTC) is a public two-year college located in the heart of downtown Minneapolis. MCTC enrolls nearly 15,000 credit students annually and is an active partner in initiatives designed to strengthen the social, economic and cultural vitality of the Twin Cities metropolitan area. Created in 1996, under the umbrella of the Minnesota State Colleges and Universities (MnSCU) system, MCTC is the result of the merger of two institutions: a technical college with a long history of vocational education dating back to 1914 and an open-enrollment community college established in 1965. Currently, the spacious campus covers 21.6 acres of land and recent expansions include a new state-of-the-art Science Center, culinary kitchen and dining hall and outdoor plaza.