Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University, a member of the Pennsylvania State System of Higher Education, seeks to hire an Associate Director for the Center for Civic Engagement & Social Impact (CCESI). This is a full-time position within the Division of Student Affairs, awarded as one of the "Most Promising Places to Work in Student Affairs" by Diverse: Issues in Higher Education for the second year in a row.
WCU serves approximately 17,000 students at the undergraduate and graduate levels, 23% identify as Hispanic/Latino, Black, Asian, and Native American Indian nations, and 24% are Pell grant eligible. The University has more than 180 international students from 40-plus countries. With approximately 30% designated as the first in their family to complete a bachelor's degree, WCU is among the first to earn "First Forward Designation" by NASPA and The Suder Foundation.
Under the supervision of the Director of the Center for Civic Engagement & Social Impact, the Associate Director leads efforts to promote and support academic service-learning and faculty engagement across campus and manages community partnerships. As a member of the WCU Resource Pantry Oversight Team, the Associate Director plays a key role in efforts to address student basic needs insecurity.
Developing and advancing evidence-based proposals for integrating high-quality civic engagement into the university’s curricular programs and offerings
Generating and providing resources, leading workshops, and regularly holding consultations with faculty, department chairs, and academic departments to promote best practices in service-learning and community-based research.
Working collaboratively with the Service-Learning Faculty Associate on academic department outreach, research, assessment, and presentations
Co-Chairing and convening the Service-Learning Faculty Workgroups
Promoting and advancing the annual priorities of the Service-Learning Faculty Workgroup
Overseeing and managing the Community Engagement Scholars program
Curating and disseminating the Faulty Service-Learning Newsletter
Generating and maintaining multiple updated directories
Leading and supporting efforts to assess the institutional, student, and community impacts of service-learning
Supporting faculty with the promotion and recruitment of students for service-learning courses
Leading efforts to promote and expand the university’s Community Engagement Pathways Certificate
Coordinating involvement in university’s First Year Experience (FYE) sections
Developing and implementing opportunities for rewarding and recognizing faculty service-learning and community-based research
Regularly communicating with existing community partners to assess in-demand needs, opportunities, and partnership feedback
Identifying and responding to prospective community partners
Developing and implementing a system for vetting and categorizing community partner organizations
Developing and implementing a system for tracking the university’s engagement with community partners
Developing and executing community partner agreements and/or memorandums of understanding
Meeting with academic department’s internship coordinators, service-learning coordinators, and field placement staff to discuss community partnerships
Providing trainings and developmental opportunities for community partners
Leading and coordinating the implementation of volunteer fair.
Engaging community partners to ensure that the Resource Pantry is stocked
Managing the Resource Pantry’s partnership with the Chester County Food Bank, ensuring the completion of mandatory reports, the Member Agency Agreement, and compliance with federal and state regulation
Engaging internal partners and external partners to identify additional resources that can be leveraged to address student basic need insecurity
Acting as Co-Chair for the Pantry Advisory Council
Collecting and analyzing data related to the Pantry’s functions to inform continuous improvement
Managing the CCESI website and public calendar
Providing oversight and strategic leadership of university’s voter education and engagement efforts, including recruitment and supervision CEEP and Democracy Fellow(s)
Master’s Degree in education, student affairs, social work or other field closely related to student and community development
At least 4 years of professional experience in appropriate levels and areas of specialization
Evidence of excellent communication (oral and written) and presentation skills
Experience with administrative duties such as budgeting, strategic planning, and assessment
Demonstrated ability to relate to a culturally diverse university community
Demonstrated ability to work collaboratively with postsecondary faculty.
Demonstrated ability to work collaboratively with non-profit organizations.
Understanding of theories and best practices in academic service-learning.
Demonstrated ability to multitask and successfully manage multiple projects at the same time.
Understanding of issues related to basic needs insecurity (e.g., food and housing insecurity)
Familiarity with the communities surrounding West Chester University.
Valid driver’s license and ability to travel within and around Chester County.
WCU is a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
Meeting community needs while placing students on a lifelong path of active citizenship is integral to our mission. The Carnegie Foundation (2010-2026) for Community Engagement recognized WCU for public service coursework and co-curricular programs. Preparing students to be global citizens is a critical component of our mission and goals. Currently, the University has more than 180 international students from 40-plus countries.
We are committed to leadership in extending equal opportunities to all individuals regardless of race, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, disability, and veteran status.
The University offers an excellent benefits package including tuition fee waivers for self and dependents.
Candidates should apply online at https://www.governmentjobs.com/careers/wcupa. Electronic application allows for cover letter and resume (required). References with contact information will be required before an interview. Review of applications will begin immediately.
Applicants must successfully complete interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
Internal Number: 21-86
About West Chester University of Pennsylvania
West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.