The University of Southern California is seeking a product manager that will be responsible for supporting the vision and build of a new learning and community platform for USC Online. This role will be responsible for contributing to the development and delivery of the learning modules, building the new platform, and supporting the development of key features. In addition, this role requires excellent communication skills, the ability to collaborate with a wide range of roles and departments and an inherent drive to create high-quality work.Â Â
Working closely under the direction of the Executive Director of Continuing Education, the product manager supports the growth, scale, and expansion of USC Online.Â
As we build the team for USC Online we are looking for collaborative individuals comfortable in a start-up environment and excited by innovative ideas and dedicated to producing a compelling, best-in-class online experience. This position may be required to work extended hours, including, evenings, weekends, and holidays at certain points throughout the year.
Top priorities include:Â
Overseeing the development and management of the new platform and ensuring that it is user friendly andÂ easy to navigate.Â
Managing the day to day implementation of strategy, operations, and assignments to team members.Â
Overseeing course development and delivery of learning modules.Â
Creating and managing the ongoing product roadmap based on priorities set by the Executive Director
Collaborating closely with the CMO and Director of IT, and other USC staff as needed.Â
Managing the digital project workflows across functions to ensure seamless integration, requirements are met, and that they are executed.
You have the following direct or transferable skill sets:
5 plus years of experience and a track record of success in a combination of digital delivery, digital product ownership, and digital product management in digital education.Â
Experience managing a cross-functional team successfully.Â
Experience with digital product development and rapid team transformation and change.
Direct, recent experience delivering mobile digital products.
Extensive experience developing against a digital roadmap and growing digital audience.
Experience in leading cross-functional teams as aÂ self-starter who thrives in fast-paced work.
A natural collaborator with excellent communication skills, equally comfortable talking tech with developers, user experience with designers, copy and positioning with product marketers, numbers with finance and marketing, and strategy with executive leadership.
Solid understanding of digital product development best practices including, agile, UCD, interface design, lean, A-B testing, and software development and deployment.
Strong analytic skills and the ability to balance intuition with data in making decisions.
Experience managing content-driven products in B2B and B2C environments preferred.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 5 years Minimum Field of Expertise: Proven experience establishing strong working relationships with diverse groups of team members and clients. Experience designing user-centered products that produce measurable results against documented problem statements. Proven record of defining and delivering end-to-end, user-centered products considering user research, market analysis, data, customer feedback, and both technical opportunities and constraints. Experience working in project-based environments using Lean and Agile methodologies, and developing and maintaining product roadmaps. Excellent written and oral communication skills, with experience presenting technical topics to non-technical audiences. Experience authoring detailed functional specifications to drive effective technical solutions, with demonstrated analytical, organizational, project planning and product strategy skills.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.