The Office of Financial Aid & Scholarships at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for a Student Services Specialist II. We are seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University.
UT is the state's flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling more than 30,000 students, the campus is located in the foothills of the Great Smoky Mountains in beautiful East Tennessee. As a land-grant university, UT fulfills its access mission through a commitment to excellence in learning, scholarship, and engagement. The Enrollment Management (EM) division comprises more than 150 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid & Scholarships, University Registrar, Enrollment Management Communications, Enrollment Management Research & Analytics and Enrollment Management Operations.
Functions and Responsibilities:
Direct coordination of verification document review for the Office of Financial Aid & Scholoarships. Responsible for coordinating input, auditing and verification of financial statements submitted through the application process for all aid programs. Monitors the readiness of appeal documents for the committee review (including Satisfactory Academic Progress, Special Circumstance, and Dependency Appeals). Advises students and/or parents of outstanding requirements and if additional information is necessary to complete and expedite the evaluation and awarding process. Provides training and support regarding the verification program to One Stop and other campus partners.
Internal Number: 218769
Our primary mission is to move forward the frontiers of human knowledge and enrich and elevate the citizens of the state of Tennessee, the nation, and the world. As the preeminent research-based, land-grant university in the state, UT embodies the spirit of excellence in teaching, research, scholarship, creative activity, outreach, and engagement attained by the nation’s finest public research institutions.