Location: Bowling Green, KY Category: Staff Posted On: Tue Jun 1 2021 Job Description:
Primary Duties and Responsibilities: The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted and assigned based on management discretion and institutional needs. Parent and Family Relationships
Leads the department in the development of productive, proactive relationships with parents, guardians, and families.
Responsible for all Parent and Family correspondence as well as the Departments parent and family website.
Serves as the primary point of contact for parents wishing to engage with the university
Serves as the content manager for all content uploaded to the Parent and Family website.
Serves as the primary "face" of the organization relating to parents.
Responsible for the timely development and delivery of all parent related information during the recruitment process.
Serves as the primary point of contact for resolution of issues initiated by parents.
Co-Chairs the parent and family weekend committee
Serves as the primary point of contact for HRL data and assessment.
Works with the Coordinator for Marketing to compile reports, infographics and other correspondence to showcase the accomplishments of the department
Supports the development, implementation and assessment of HRL in line with the University strategic plan.
Participates in the collection, and analysis of assessment data to support departmental goals and strategic directions.
Oversees annual assessment tools related to the Noel Levitz project, ACUHO-I Bench marking, etc.
Works with the Coordinator for Marketing to maintain the HRL dashboard of assessment on the HRL website, designed to showcase the accomplishments of the department as well as the effectiveness of living on campus
Maintains a focus on assessment and data collection as a tool instrumental in assisting parents in understanding the value of the on-campus living experience.
Works with the Philanthropy Division to identify grants and other funding opportunities to provide new and innovative opportunities for WKU residential students.
Coordinates grant writing opportunities within the department
Other Duties as Assigned:
Participates in other duties and activities as required or necessary for the efficient/effective operation of the Housing Program.
Knowledge and Skills Considered Essential for Success:
Must possess the ability to maintain an effective, cooperative working relationship with supervisors, supervisees, and co-workers, in keeping with the values and mission of both the Department and the University
Must possess above average oral, written, and computer communication skills
Must possess above average multi-tasking, administrative, and organizational skills
Must possess above average critical thinking, problem-solving, and decision-making skills
Must be willing to assume additional responsibilities within the department as needed
Must model a positive attitude regarding diversity
Must adhere to the ethical code of conduct governing the Student Affairs profession
At least two years of experience working in the University setting.
Salary Grade: 108 Salary Range: $18 - $20/hr
Excellent benefits package including: medical insurance, dental insurance, life insurance, retirement plan, partial tuition waiver, University Bookstore discount, and reduced membership to the University's health and fitness facility Professional development and extensive training opportunities within the Department, the Division of Enrollment and Student Experience, and the University at-large
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at firstname.lastname@example.org or by phone at (270) 745-5121.
The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Deborah Wilkins, who can be contacted via email at email@example.com or by phone at (270) 745-5396. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.
Western Kentucky University (WKU) prepares students of all backgrounds to be productive, engaged, and socially responsible citizen-leaders of a global society. The University provides research, service and lifelong learning opportunities for its students, faculty, and other constituents. WKU enriches the quality of life for those within its reach.