Since 1897, the Herman Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best.
The Herman Ostrow School of Dentistry of USC is seeking a dynamic Dental Patient Services Specialist with a unique combination of skills to provide administrative support for the Faculty Practice clinic.
The Dental Patient Services Specialist will be performing a variety of administrative duties in the Faculty Practice clinic. Responsibilities include but not limited to: greeting patients and determining nature of visit; registers new patients and assigns patient IDs; collects patient information, co-payment, patient account balance, and verifies insurance eligibility and coverage level for new and returning patients.
This individual will also receive record and various forms payments following established policies and procedures; screens and prioritizes incoming calls; schedules and confirms appointments and follow-ups; provides administrative support to supervisory and management staff; and maintains a safe environment in accordance with compliance standards, policies, and safety regulations.
The ideal candidate will be highly organized, customer service-oriented, and thrives in a fast paced environment. The successful candidate will also have excellent verbal and written communication skills, have a flexible attitude, and demonstrates proficiency with Microsoft Office and software. This is an excellent opportunity for an individual who has a passion for service.
USCÂ has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.Â To view more information, please visit: https://employees.usc.edu/benefits-perks/
Minimum Education: High school or equivalentMinimum Experience: 2 yearsMinimum Field of Expertise: Experience working in a healthcare environment. Working knowledge of HIPAA compliance and insurance terminology. Demonstrated excellent interpersonal customer service and telephone skills. Demonstrated ability to multi-task. Demonstrated experience in a high volume, fast paced environment. Demonstrated team-oriented and collaborative work style.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.