Initial Review Date (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The Initial Review Date (IRD) for this job is: 06-10-2021
Dept Marketing Statement Information Technology Services (ITS) is the campus innovation nexus that supports and amplifies the value of research, teaching, learning and digital experiences at UCSC. Our guiding principles are integrity, client focus, teamwork, knowledge, fulfillment.
We are a group of enthusiastic people who produce extraordinary results. We are looking for people who are deeply curious, hard working, ambitious and kind. We aspire to operate in an Agile and Lean fashion. Our goal is to continually improve our service quality, experience and value to our constituents. We care deeply about developing a high performing organization through recruiting and developing highly talented and diverse staff. We invest in career paths and career development, devoting a significant amount of resources to skill and career development for our staff.
ITS promotes two areas for skill growth:
1. Developing generalizing specialists by focusing on technical depth and breadth
Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions.
As a Business Analyst/Service Manager, you will be customer-focused and serve as a liaison between UC Santa Cruz stakeholders and ITS technology teams. The person in this position maximizes the opportunity to accelerate the growth trajectory from best in class technology. The successful candidate must be fully apprised of advancements in the industry and will apply that knowledge in proposing solutions. This position will build, strengthen, maintain and/or repair campus and organizational relationships to allow a true partnership to enable us to increase our impact, speed, and agility. You will identify business and technical requirements, and develop the architecture that incrementally builds the ITS roadmap. You will develop technology solutions with the product team as a sponsor of the approved initiative. You will develop success metrics and monitor projects with full transparency.
As a Business Analyst you will develop and communicate product priorities by collaboration and building consensus. You will coach, espouse, model and partner to ensure an attitude and approach of we are one team. A win for a product or portfolio of products is also measured in the impact on the overall user journey (across all organizational products). Awareness that we are all one team and the micro and macro user experience and journey are critical for success in this role.
Pay, Benefits, & Work Schedule Salary Information: Salary Range: $75,000 - $88,000/annually. Salary commensurate with skills, qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: This position is eligible for Full benefits
Schedule Information: Full-time, Fixed Percentage of Time: 100% Average Hours Per Week: 40 Days of the Week: Mon-Fri Shift Includes: Day, Evenings, Weekend
Employee Classification: This is a Career appointment
Job End Date: None
Work Location: Scotts Valley
Union Representation: None
Job Code Classification: 007584 (BUS SYS ANL 3)
Job Duties 20% -
Applies technical expertise and business analysis concepts to identify, evaluate and define complex systems scope and objectives through research and fact finding combined with an understanding of applicable business practices, processes, systems and industry standards to meet end-user needs.
Provides technical expertise in identifying, evaluating and developing complex systems and procedures. Creates complex specifications for systems to meet end-user requirements. Involved in developing complex user interface designs. Plans and executes unit integration and acceptance testing. Participates in cross-functional teams to address complex business or systems issues.
Gathers, analyzes, prepares and summarizes recommendations for approval of business process and procedural documentation. Recommends and implements changes in processes and procedures. Negotiates with stakeholders on the creation of specifications. Supports service management and development processes for client-facing services as needed.
Gathers, analyzes, prepares and summarizes business and user needs, documenting requirements and revising existing system and process logic issues as necessary. Provides support and training on new applications. Guides and advises less-experienced Business Systems Analysts.
Under general supervision, assembles and directs small to moderate size project teams and may monitor budget/spending (people and dollars). Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Applies professional concepts, IT and project management policies and procedures to manage moderately complex assignments.
ITS Security Statement
Information Technology positions are responsible for the security of UC Institutional Information and IT Resources. The incumbent is required to follow all applicable information security policies, procedures, and standards to maintain minimum standards of information security for data, systems and applications. Supervisors are responsible for making sure their staff have appropriate security skills and qualifications, and complete all appropriate and required security training.
Bachelor's degree in related area and / or equivalent experience / training.
Thorough knowledge of business and process analysis functions.
Thorough Knowledge of related areas of IT.
Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.
In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
Demonstrated ability to work with others from diverse backgrounds.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
Broad knowledge relating to software design.
Thorough knowledge of business processes and procedures.
Demonstrated testing and test planning skills.
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
Business Analyst Certification.
Product Management Certification.
Lean 6 Sigma.
Agile and/or Scrum Related Certifications.
Selected candidate will be required to pass a pre-employment criminal history background check.
Ability to work long periods of time at a computer with or without accommodation.
Incumbent may be required to work nights, weekends and/or holidays.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
Safety Statement All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Copyright 2017 Jobelephant.com Inc. All rights reserved.