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College of Saint Benedict/Saint John's University
Collegeville, MN
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Carnegie Mellon University
Pittsburgh, Pennsylvania
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Michigan State University
East Lansing, Michigan
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Memorial Sloan-Kettering Cancer Center
New York, New York
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Princeton University
Princeton, NJ, US, 08544
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University of Alabama, Tuscaloosa
Tuscaloosa, Alabama
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Bentley University
Waltham, MA, US, 02452
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University of Wisconsin Madison
Madison, Wisconsin
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Washington University in St. Louis
Shiloh, Illinois
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Cedars-Sinai Medical Center
Beverly Hills, California
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Customer Service Representative
Job DutiesAnswers inquiries by phone regarding past-due accounts, refund request and insurance questions; collect outstanding balances due; set up budget plans and send out charity applications; work with patient/payor in three way call so patient completely understands their portion of the billing statement; collect and post credit card payments; verify accuracy of patient demographics, verify insurance coverage and update insurance; process credit card payments via a phone call from patient and work with clinical departments to verify services were rendered appropriately.Liaison for pre-collect; work ETM agency view monthly; update account and FSC when agency has resolved the accounts to finished for invoices and standard for account sta
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