The Roy J. and Lucille A. Carver College of Medicine is a highly ranked medical school where students learn to become accomplished clinicians and top-flight researchers and educators. Students come to Iowa to study medicine in a program that uses case-based learning as the basis of their education. With its emphasis on problem-solving skills, early exposure to patients, and enhanced community-based experiences, UI medical students typically earn impressive scores on Step 1 of the U.S. Medical Licensing Examination and successfully "match" with top-quality residency programs around the country.
JOB FUNCTION: Academic Support (PC)
Contribute to strategic educational, enrollment, retention, and graduation goals of the University by upholding academic integrity and creating and implementing academic policies, procedures, programs and services that foster an excellent educational experience, promote student engagement, and support student success.
Job Family: Instructional Services (PCH)
Provide instructional services or support to faculty, staff, and students by assisting with the design, development, selection, adapting, presentation, or maintenance of instructional/informational materials and/or facilities (e.g., classrooms, labs, studios, centers, workshops, technology programs) for the purpose of teaching and learning. Coordinate and provide instruction of policies and practices and administer training for simulated patients. May review the performance of SPs and offer feedback. Key areas of responsibility include the design, support and creation of instructional materials; instruct, to train, consult and support the curriculum; support facilities and technology for the curriculum; and the support of operational (financial, administrative and supervisory) tasks associated with providing instructional services.
Instructional Services Coordinator (PCH1 - 3A) - Key Areas of Responsibility:
Develop Instructional Materials:
Assist in the design, development, and evaluation of the training materials of simulated clinical scenarios for use by simulated patients.
Assist in the development, distribution, and deployment of instructional materials for medical and PA students, as well as exam proctors, for pre-clinical and clinical rotation's clerkship-level Clinical Skills Assessments.
Assist in the implementation of the College of Medicine's curriculum as designed by course directors, strand directors, clerkship directors, and curriculum Support staff.
Assist in the design, development, and evaluation of checklists and rating forms for use by simulated patients and clinicians.
Assist in the evaluation of the instructional effectiveness of the strategies and pedagogical approaches used.
Instruct, Train, Consult, and Support:
Provide technical and administrative support for all faculty, staff, students, and simulated patients involved in clinical skills assessment programs.
Coordinate and provide instruction of policies and practices and administer training for simulated patients. May review the performance of SPs and offer feedback.
May provide instruction to medical and PA students for additional programs in small group settings as directed.
Consult and collaborate with faculty and staff for the purpose of providing instruction to SPs and medical and PA students.
Recruit and assign simulated patients for medical education courses and assessments.
Support all aspects of administration of the teaching, practice, and assessment activities within the Clinical Skills Center.
Support the operations of the clinical suites, a teaching facility of substantial complexity including 23 simulated exam rooms, a computer control room and 4 classroom spaces, including maintenance of equipment and supplies, preparation and distributions of materials prior to each program, and maintenance of all instructional equipment.
Operate and maintain complex equipment and medical instruments.
Administer and manage courseware management system (CAE LearningSpace).
Support medical and PA students, faculty and staff, clinical facilitators, examination proctors, and simulated patients in the application of technology within the teaching facility.
Systematically order supplies and stock the clinical suites.
Assure facilities follow federal and state regulations pertaining to health and safety.
Implement policies to assure safety and compliance.
Maintain program website and content for social media outlets.
Operational Management (Financial and Administrative):
Support the scheduling of approximately 120 SPs, over 650 medical and PA students and medical residents in clinical skills assessments and all programs.
Prepare resources and materials for clinical skills assessments and programs.
May run clinical assessments and programs as directed.
Cultivate a professional, collaborative, and vibrant work environment for the pool of SPs.
Analyze, monitor, and report financial data, information, and reports.
May engage in outreach activities beyond the curriculum unit, including OSAC, CCOM, UI, UIHC, Alumni, and External Organizations.
Serve as Human Resource liaison for approximately 120 part-time hourly employees (simulated patients).
Track and submit electronic bi-weekly time sheets for all part time hourly employees.
Participate in the recruitment and screening of prospective simulated patients.
Participate in onboarding sessions for newly hired simulated patients.
Contribute to a program of Quality Assurance (QA) over the work of approximately 120 simulated patients by providing evidence-based reports and feedback based on the patient's case information, performance, and feedback they provided to the learners.
UI Health Care Core Values (ICARE):
Contributesoriginaland resourcefulideasin brainstorming sessions. Connectsseeminglyunrelated ideas,events,and circumstancestofind globalsolutionstoindividualproblems. Seesopportunitiesforcreativeproblemsolving whilestaying within theparameters of goodpractice.Generatesuniquebutworkableand usefulsolutionstodifficultproblems. Thinksin terms of desiredoutcomes,notjustreactive,quicksolutions.
Promotescooperation andcommitmentwithin a team to achievegoalsand deliverables. Knows and supportsteammates'workand deliverables.Helpsteammates who need or ask for support or assistance. Acknowledgesandcelebratestheachievements of teammates.Praisestheteam and itsachievementto others. Encouragesteamunitythrough sharing informationorexpertise,working togethertosolveproblems,and puttingteamsuccessfirst.
Meetsassigned deadlineswithoutadditionalprompting bysupervisor or others. Adherestoestablishedworkschedule. Providesconsistent,timely,high qualitywork. Displays a positiveand professionalimage of UIHealthCareto others. Demonstratesinitiativeconsistentwith job expectationstoimproveperformance.
Contributestoa positiveworkenvironmentthrough theirinteractionswithothers. Takesinitiativetolearn higherlevelskillsthatenhanceability to contribute to theorganization. Setshigh goalsand workstoachievethem.Pushesselfand otherstoreachmilestones. Looks for opportunities to help move a projectalong; volunteers to helpotherswith projects or assignments.
Instructional Development: Assists in developing instructional materials and affiliated learning aids. Utilizes basic instructional development methods and tools. Explains how newly developed materials and activities meet established learning objectives. Reports instructional development problems effectively. Participates in an organization's instructional development projects.
Effective Communications: Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Listens to feedback without defensiveness and uses it for own communication effectiveness. Delivers helpful feedback that focuses on behaviors without offending the recipient
Resource Management: Identifies the key resources at hand to fulfill own responsibilities. Demonstrates the ability to apportion resources to different components of a task. Applies the concept of sustainability to conserve and reuse resources where possible. Seeks help to obtain additional resources when necessary.
Training Delivery:Knowledge of approaches, tools and techniques, and the ability to deliver formal and informal training programs for program implementation.
Supervision is received from the Director of the Clinical Skills Assessment Program.
May provide functional supervision over simulated patients.
In order to be considered, applicants must upload a resume and cover letter that clearly address how they meet the required and desirable qualifications of this position. Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM on June 1st.
Successful candidates will be subject to a criminal background check and credential check.
This position is not eligible for University sponsorship for employment authorization.
A Bachelor's degree or an equivalent combination of education and experience is required.
At least 1 year of related administrative, supervisory, and program development experience is required.
Demonstrated excellence of written and oral communication skills is required.
Proficiency in Microsoft Office Suite including EXCEL is required to support unit operations.
Experience in event planning and coordination is required.
A demonstrated ability to work as a part of a team is required.
Customer service experience is desirable.
Experience supporting curriculum delivery, simulation, and/or academic assessment in a university setting are desirable.
Experience in higher education is desirable.
Experience using social media platforms for business operations is desirable.
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.
Bachelor's degree or equivalentAt least 1 year of related administrative, supervisory and program development experienceExcellent Written & Oral CommunicationEvent PlanningMicrosoft Office Suite
Internal Number: 21002548_1621353225
About University of Iowa
With over 31,000 students, the University of Iowa is one of the nation's top public research universities, a member of the Big Ten conference and the Association of American Universities. The University of Iowa is composed of eleven colleges and is known around the world for its balanced commitment to the arts, sciences, and humanities. It is home to one of the nation's largest academic medical centers and the pioneering Iowa Writers' Workshop. The University of Iowa promotes work/life integration and is located in the casual yet cosmopolitan environment of Iowa City, widely recognized as one of the country's most livable communities.