Department: IT Admin Sys Identity Svcs Salary/Grade: ITS/78
Join a purpose – driven team of colleagues who contribute to Northwestern University IT Identity and Access Management. At Northwestern, you’ll work collaboratively to support University wide systems and infrastructure that are the backbone of support/user access for systems or applications across campus.
Our IT team is growing and currently looking for an IAM Engineer/Developer who can come on board and utilize their skills to help partner with other departments to engineer solutions and help us drive forward as we re-architect our platform to future state.
Develops, codes, tests, and debugs new software or enhancements to existing software. Typically works with senior staff but may coordinate smaller or less complex projects independently. Designs and implements basic technical solutions ensuring that business needs and requirements are met. Performs basic system integration tasks. Provides estimation for assigned tasks.
Please note: Identity Services team staff rotate on-call and support duties weekly. Employee will be on-call 24x7 for approximately one week in five. During this time, employee will be responsible for triaging operational issues, coordinating remediation, and escalating as needed. Employee may also be required to work on evenings or weekends for scheduled maintenance, system upgrades, etc. These duties can often, but not always, be performed remotely.
Participates in the development of new goals and strategies based on interactions with primary user.
Develops plans for software deployment on heterogeneous systems.
Collaborates with user to develop workflow and best practices.
Partners with user in designing features for technology.
Responds to customer inquiries via phone, online, in-person, etc.
Creates and maintains code documentation.
Grants system access to new user.
Evaluates feature/upgrade/change requests and recommends action.
Participates in interview process for new hires.
Identifies database and software performance issues and makes adjustments.
Researches and develops new algorithms and statistical techniques designed for analyzing data based on customer needs.
Develops and maintains software infrastructure, via patches, bundles, releases and maintenance packs.
Codes software applications adhering to designs supporting internal business requirements or external user.
Completes tier 3 troubleshooting.
Designs databases and data structures.
Prioritizes tasks within project.
Meets with business analyst/stakeholder to determine requirements.
Opens tickets with vendors.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
2 years relevant experience
Active directory design, administration
Windows Operating System
Programming Languages and Frameworks
Enterprise directory services
Collaboration and teamwork
Minimum Competencies: (Skills, knowledge, and abilities.)
Excellent organizational skills, including the ability to work on multiple projects concurrently
Excellent written and verbal communications skills, including the ability to explain and interpret complex technology in business terms
Thorough understanding of Microsoft Active Directory, Windows Server 2008/2012 server, and what is required to support a Microsoft Exchange deployment. Ability to make AD schema extensions/modifications, configure Group Policy Objects, set up AD trusts, etc.
Able to take independent ownership of projects, with some direction from management.
Willing to embrace new technologies and systems
Bachelor's degree or 2 years equivalent experience.
Experience with Unix/Linux-based operating systems, including shell scripting and familiarity with one or more common shells (tcsh, bash, ksh, etc.)
Five years of experience with Microsoft Active Directory in a multi-domain or multi-forest environment, including Exchange, Lync and SharePoint deployments
One year of experience in higher education
MCSA Server 2008 or 2012
Preferred Competencies: (Skills, knowledge, and abilities)
Expertise with identity and access management (IAM) systems beyond standard Active Directory features – e.g., OpenAM, Shibboleth, SUN/Oracle, Microsoft Forefront, Courion, Sailpoint, Ping
Active Directory Federation Services (ADFS)
Building and using web services and messaging in a SOA environment
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 40788
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.