This position will be based on our campus in Cambridge, MA. However, due to the COVID-19 pandemic this position will be remote until further notice.
Alumni Aﬀairs and Development (AA&D) comprises the University Development Oﬃce (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.
Faculty of Arts and Sciences (FAS) Development FAS Development is responsible for the fundraising eﬀorts supporting the Faculty of Arts and Sciences, including Harvard College, the Harvard John A. Paulson School of Engineering and Applied Sciences, and the Graduate School of Arts and Sciences. FAS Development staﬀ work with Harvard College donors, alumni, parents, and friends who provide critical support for the FAS and often for other parts of the University.
Summary: The Associate Director is responsible for overseeing and managing the FAS Development Support Staff (grades 53 and 54) for Major Gifts, Principal Gifts, the Harvard College Fund and Gift Planning to ensure the highest level of support is available to our fundraisers, and that our staff assistants have a working experience in FAS development that is equitable and uniformly positive across frontline departments and roles.
Manages the day to day operations of the FAS Development Support Staff supporting Major Gifts, Principal Gifts, the Harvard College Fund and Gift Planning including recruitment and hiring, onboarding, schedule and absence approval and identifying tools and resources for the staff assistants.
Oversees the full-year performance management process for the staff assistants, in consultation with the appropriate fundraisers and leaders.
Conducts check in meetings with the support staff by groups and individually, where topics such as workload, position satisfaction, performance and questions are discussed.
Meets quarterly with the fundraisers to discuss performance and support needs.
Oversees the long term and interim support staff assignments.
Work with Human Resources on performance concerns, employee relations' issues, compensation, policy translation and compliance.
Assigns projects to support staff on an as needed basis.
Training and Professional Development:
Works closely with the staff assistants, leaders, fundraisers, and Talent Management to identify training needs, skills enhancement opportunities.
Develops training plans to ensure that each staff assistant has the skills needed to ensure job success and to promote professional development.
May also create a development plan that supports a staff assistant's interests outside of fundraising.
Schedules guest speakers and relevant presentations for the monthly staff assistant meetings.
Organizational Structure and Strategy:
Evaluate existing administrative and support systems and structure.
Implements process redesign initiative, where needed to ensure efficiency, service and maximum productivity.
Works with the leaders in Major Gifts, Principal Gifts and Gift Planning to develop a cohesive and supportive administrative structure.
Determine the varying support needs of the fundraisers and create a more consistent/efficient work experience for the staff assistants.
Develops and maintains strong relationships with the Resource Department leaders to create systems when working with these teams that are mutually effective.
Create rewards and recognition strategies to engage and retain high performers, in consultation with the AA&D Recognition Committee.
Oversee the Group Leader-related responsibilities.
Create training, onboarding and offboarding programs for Group Leaders in partnership with Talent Management and Human Resources.
This position requires a 6 month orientation and review period. Please include a cover letter with your application.
About Harvard University Harvard University, based in Cambridge and Boston, Massachusetts, was established in 1636 and is the oldest institution of higher education in the United States. The University is home to over 20,000 students and employs 18,000 people, making us the fifth-largest employer in Massachusetts. Harvard is a special place, filled with diverse, energetic, and talented people who are driven to grow and succeed. By working here, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.
Why AA&D? We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard's advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas.
Harvard's Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Discover AA&D and Harvard University Benefits
Opportunities for internal advancement
A creative, high- energy, collaborative environment
Generous Vacation, Sick, Personal, and Holiday pay
Medical, Dental and Vision benefits starting on your first day
University-funded retirement plans
Tuition Assistance Program
Transportation benefits to help with your daily commute
Health and wellness discounts, memberships and programs
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
Vaccine Requirements: Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's
B.A.; 6+ years' related administrative experience, preferably in a demanding educational and/or research environment; previous experience managing or providing support to large groups.
Ability to work effectively and sensitively with staff and faculty during periods of significant change using creative problem-solving skills. Excellent oral and written communication skills; experience with financial management and budgeting; superior knowledge of office management and computerized office procedures; demonstrated negotiating skills; ability to work effectively and with tact and discretion across the organization; ability to handle sensitive/confidential situations diplomatically; experience working successfully in an ambiguous environment; proven ability to take initiative and to work collaboratively with a variety of people and departments.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 54262BR
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.