The Dental Assistant Supervisor position supervises, hires, plans, organizes and monitors the work of the other dental assistants in the Dental Faculty Practice. This position assists clinical faculty in clinical practice and provides dental assisting when needed. This position schedules the work of dental assistants and is responsible for ordering, stocking and inventory management of clinical supplies for the Dental Faculty Practice. The Dental Assistant Supervisor is responsible for implementing, monitoring and training dental assistants on the following: - clinic policies and procedures concerning operatory and surgical tray preparation - sterilization of instruments and maintaining asepsis - exposing and processing radiographs - established infection control policies - proper use of equipment - seating and interacting with patients, collecting and recording patient data - taking intraoral photographs, and providing chairside assistance to faculty as needed
Education and Experience:
High school diploma or equivalency and completion of an accredited dental assisting program; or equivalent combination of training and experience.
This position requires excellent communication skills and the ability to work with and exercise tact and diplomacy with a variety of people, including staff, students, faculty and patients. Strong professionalism, excellent interpersonal skills, the ability to work on many projects simultaneously, to negotiate for successful results, and to thrive in a fast-paced setting while providing excellent customer service, is a must.
Comprehensive knowledge of the principles methods and techniques of dental procedures and the use and care of equipment used in a dental clinic. Considerable knowledge and ability to learn innovations in proper patient care management, employee supervision, and administrative standards in clinics and student clinics. Considerable knowledge/adaptation of effective clinical teaching skills.
Ability to assess and treat patients in a clinical setting. Ability to manage both physical and mental well-being through ongoing patient education. Ability to supervise and monitor all sterilization activities and clinic inventory. Ability to assist dentist and instruct on standard and complex chairside procedures and patient support.
Ability to implement/use/maintain systems that produce accurate, timely and complete data collection, filing, patient records and scheduling. Ability to review, compile, assimilate, organize, analyze and store printed and electronic information and to prepare schedules, records, reports and other needed information.
Ability to understand information and to convey clear, concise written and verbal information and expectations to individuals and groups. Ability to interpret guidelines and advise others on processes, services, and operations. Ability to model and teach excellent patient communication and patient issue resolution skills.
Ability to develop successful work plans and to efficiently use resources to organize, schedule and assign work. Ability to observe, assess, provide feedback, train and supervise dental assistants. Ability to administer clinic duties and supervise in compliance with all school, federal and state policies.
Minimum of two years of chairside dental assisting experience. Preference for those that have demonstrated experience working in a team environment, with periodontal patients and/or supporting surgical procedures. At least one year of lead/supervisory experience. Must be customer service oriented and patient care driven. The ability to work with others as a team and change tasks frequently is essential.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.