This position will be based on our campus in Cambridge, MA. However, due to the COVID-19 pandemic this position will be remote until further notice.
We are seeking an Assistant Director Student Aid Programs, Donor Relations on the Faculty of Arts and Sciences Development team within Harvard Alumni Affairs and Development.
Alumni Affairs and Development (AA&D) comprises the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.
Faculty of Arts and Sciences (FAS) Development FAS Development is responsible for the fundraising efforts supporting the Faculty of Arts and Sciences, including Harvard College, the Harvard John A. Paulson School of Engineering and Applied Sciences, and the Graduate School of Arts and Sciences. FAS Development staff work with Harvard College donors, alumni, parents, and friends who provide critical support for the FAS and often for other parts of the University.
This full-time exempt employee supports student aid programs, driving beneficiary engagement programs that aim to demonstrate to donors the impact of their generosity on the FAS community, through virtual and in-person events, meetings, stewardship reports, and messages from donors to students. The role connects the FAS's most generous donors with the students who benefit from their support, serving as a liaison between FAS Development and students, working to identify, interview, and prepare students throughout the year for involvement in development activities. The role serves as an external point-of-contact for engaged donors and a resourceful partner to prospect managers seeking to facilitate engagement. The role coordinates donor-beneficiary meetings, manages student outreach and requests for donor messages, educates students about the philanthropy that supports the activity of the FAS, and develops strategies to encourage responses while adhering to policies and best practices for involving students in Development initiatives.
The Assistant Director collaborates with the Events team and other AA&D colleagues to plan programming for major donor stewardship events and visits, including the flagship Celebration of Scholars annual event, regional celebrations, and receptions with individual donors and cohorts of students. The position participates in event program planning, recruits students to attend and speak, provides students with guidance for their remarks, and assists with seating plans for in-person events.
The Assistant Director possesses superb interpersonal, coaching, interviewing, writing, editing, research, organizational, and creative thinking skills and must have the ability to maintain confidentiality. The Assistant Director has a broad knowledge of academic subjects and an ability to think strategically, solve problems, and generate ideas. A strong customer focus, with an ability to collaborate and build and strengthen relationships with students, donors, prospect managers, and colleagues is necessary.
Drive stewardship engagement programs that enable major donors to experience the impact of their generosity on the FAS community and initiatives via in-person and/or virtual events, visits, and meetings.
Develop and implement strategies for cultivating relationships between donors and the students. Enhance student education about the philanthropy that enables the success of the financial aid program. Ensure that donors and students have the opportunity to meet personally. Oversee coordination of donor-beneficiary meetings.
Serve as a liaison between FAS Development and the undergraduate student population, working to identify, interview, and prepare students throughout the year for possible involvement in various events and publications.
Maintain knowledge and understanding of policies and best practices for involving students in Development initiatives, including content of Title IX trainings for students, especially as related to alumni networking, and policies established by AA&D and the Office of General Counsel. Follow and reinforce policies and best practices in all cases where students are asked to participate in Development activities.
Serve as a liaison to administrative offices external to AA&D, cultivating and maintaining strong relationships with administrative officials, as well as prospect managers. Collaborate with Griffin Financial Aid Office to confirm student assignments for scholarship funds. Send award notifications to students selected for scholarships, explaining the implications of the award and successfully encouraging participation in development activity. Build strong relationships between students and Alumni Affairs & Development.
Support Associate Director in preparing, producing, reviewing, and sending scholarship reports.
Participate as part of the planning team for the flagship Celebration of Scholarships annual event and regional celebrations, and coordinates receptions with individual donors and cohorts of students. Attend regular planning meetings in the weeks leading up to events, assist with planning event programming, identify potential speakers or other participants, prepare briefings, draft talking points, provide guidance to students, and create pre-event communications collateral as needed.
Use all resources available (BSR Advance, FileMaker databases, colleagues, etc.) to complete comprehensive research. Ensure information and activities are documented in central database.
As part of the FAS Stewardship team, works with toward the successful execution of the Department's strategic plan and its business operations.
Responsible for documenting position responsibilities and any changes to daily work procedures.
Other duties as needed or required.
This position requires a 3 month orientation and review period. Please include a cover letter with your application.
About Harvard University Harvard University, based in Cambridge and Boston, Massachusetts, was established in 1636 and is the oldest institution of higher education in the United States. The University is home to over 20,000 students and employs 18,000 people, making us the fifth-largest employer in Massachusetts. Harvard is a special place, filled with diverse, energetic, and talented people who are driven to grow and succeed. By working here, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.
Why AA&D? We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard's advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas.
Harvard's Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Discover AA&D and Harvard University Benefits
Opportunities for internal advancement
A creative, high- energy, collaborative environment
Generous Vacation, Sick, Personal, and Holiday pay
Medical, Dental and Vision benefits starting on your first day
University-funded retirement plans
Tuition Assistance Program
Transportation benefits to help with your daily commute
Health and wellness discounts, memberships and programs
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree from an accredited institutionrequired.
A minimum of 5 years of professional experience; experience in higher education donor relations or fundraising preferred.
Professionalism, integrity, and accountability. Able to deal effectively and diplomatically with people from different backgrounds, experience levels, and in all types of situations.
Must be able to maintain the highest level of discretion in handling student information.
Demonstrated capability to evaluate problems accurately, make decisions independently, and display good, sound, and confidential judgment.
Superb writing and editing skills, with a strong command of English grammar.
A sophisticated understanding of stewardship, donor relations, and fundraising.
Strong research, analytical, and creative skills; accuracy and attentiveness to detail.
Resourcefulness in obtaining information and in overcoming obstacles to carry out assignments.
Project management experience. Ability to organize, and prioritize work appropriately, work independently on multiple tasks, adapt to and deal effectively with conflicting and changing priorities, and meet deadlines.
Must demonstrate strong work ethic and ability to take initiative.
Excellent computer skills; proficient or able to gain proficiency in all aspects of Microsoft Word, Excel, Adobe InDesign, FileMaker Pro, and other database programs. Ability to successfully utilize Ellucian CRM Advance and Qlik applications.
Excellent interpersonal, diplomatic, and communication skills are essential. Must be able to develop good relationships with members of the University community. Must exercise skill and tact in obtaining information from faculty members and other members in the Harvard community.
Proven ability to manage high-level programs and projects and think strategically about complex issues. Able to generate innovative ideas and solutions to challenges.
Demonstrates customer (donor/fundraiser/student) focus with mastery of customer service skills.
Proven ability to make presentations effectively, lead and participate in meetings, gain the commitment of others, and communicate in a leadership environment.
A wide-ranging knowledge of current affairs, particularly in higher education and research, plus curiosity, imagination, and a genuine interest in the ongoing affairs of the University.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 54187BR
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.