Location: Haverhill, MA Category: Professional Posted On: Wed May 12 2021 Job Description:
POSITION: Full-Time Data and Systems Operations Analyst: Division of Student Affairs; 37.5 hours per week; Non-Unit Professional Position; Grant Funded Position through June 30, 2022.
SUMMARY: NECC is seeking an experienced professional to provide end-user application support, design and implementation of business processes, and analysis and report writing for Student Affairs. The Data and Systems Operations Analyst will serve as the primary technical support and data specialist for student success initiatives including the SOAR Program. This person may serve as lead or be a team member on projects across multiple information systems and functional areas within Enrollment Services. The Data and Systems Operations Analyst will support operation systems and data analysis for Student Development and Enrollment Services.
RESPONSIBILITIES: This position will report to the Director of Business Systems for Student Affairs. Responsibilities include but are not limited to:
Provide end-user support to Student Affairs with particular emphasis on student success initiatives
Review and analyze data accurately to monitor progress toward SOAR Program and other student success objectives and student outcomes
Assist the division with strategic goal setting based on data-informed decision making
Working knowledge of various tools and applications to support initiative and requests
Assist with the implementation and testing of upgrades and applications
Develop and review business processes for efficiencies
Incorporate application enhancements and technologies into business processes
Ensure compliance with Federal and State Reporting and Regulations
Develop and maintain documentation on business processes
Design and develop reports
Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
Lead systems and data projects to ensure schedule and objectives are met
Other duties as assigned
Bachelor's Degree Required
3+ Years of experience working in a college setting or in a Computer Science, MIS, or Data Analysis job experience
Experience with Banner, PeopleSoft or Datatel
Experience with application implementations or upgrades
Demonstrated analysis and report writing skills
Demonstrated ability to develop and use data
Knowledge of technology as it related to student information systems
Analytical and problem-solving abilities
Strong communication skills (written and verbal) and the ability to present complex academic information to diverse audiences
Experience with the following programs/software's:
Navigate by EAB
Customer Relationship Management/Student Life-cycle Management Systems
SQL Developer, PL/SQL Developer
Experience working at a community college.
Bilingual or Bicultural (Spanish and English).
Experience working with and supporting a culturally diverse, population in a Hispanic-Serving Institution.
SALARY: $55,000-$60,000 annually. Complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.
NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.