Job no: 502489 Position type: Full-Time 12-Month Department: 410600 - Financial Aid Location: Main Campus - Starkville, MS Categories: Professional Position Open Date: May 7 2021
To assist in the management of the front reception area and directly supervise two support staff. To be the primary contact for the athletic department to help counsel athletes regarding financial aid and manage resources awarded athletes receiving financial aid. To assist the Associate Director as assigned.
1. Manage front reception area to ensure accurate processing of financial aid documents, to make sure phone calls and emails are answered in a prompt and courteous manner and to provide the highest level of customer service to walk-ins as the first contacts to the department of financial aid. 2. Post athletic student's resources received from the athletic departments to make sure financial aid awards are properly adjusted and awarded. Post Opportunity Fund amounts received by athletes and approve the Opportunity Fund payments on SEC Opportunity Fund website. 3. Review financial aid information, including electronic data and reports, to determine federal aid eligibility of student applicants. Award federal aid to eligible students. 4. Counsel students and parents concerning the availability of state, federal, and institutional student financial assistance funds. 5. Keep abreast of the state, federal, and institutional rules and regulations applicable to the awarding of aid to eligible students. 6. Responsible for managing specific aid programs and or processes as assigned by the Associate Director of the Counseling Area. 7. Assists in the development and revision of procedures for the documentation and review of data contained in student files. Provides student financial aid presentations for student groups or functions sponsored by high schools and community college, and other groups. 8. Performs other duties as assigned.
Bachelor's degree and at least 3 to 5 years of business related experience.
Master's Degree and additional years of Financial Aid experience beyond the minimum.
Knowledge, Skills, and Abilities:
1. Ability to effectively communicate with students and staff members with a high degree of professionalism. 2. Ability to understand and apply financial aid criteria. 3. Strong attention to detail and understand the importance of confidentiality. 4. Experience working with individuals from diverse cultures, languages, and ethnic backgrounds.
Working Conditions and Physical Effort
* Work is normally performed in a typical interior/office work environment. * No or very limited exposure to physical risk. * No or very limited physical effort required. * Job frequently requires walking, sitting, reaching, talking, hearing, handling objects with hands. * Vision requirements: Ability to see information in print and/or electronically.
MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.
Internal Number: 502489
About Mississippi State University
Mississippi State University represents the highest level of research activity for doctorate-granting institutions and is designated by the Carnegie Foundation as an R1-Very High Research Activity University. Also, a National Science Foundation “Top 100” research University, MSU shelters a chapter of Phi Beta Kappa, the nation’s oldest and most prestigious honor society, and values the talents of our distinguished faculty, staff, and student scholars. Here, a culture of inclusion is fostered and we’re driven each day to make a difference at the local, state, regional, national and global levels. At Mississippi State University we invite you to join us as we continue our momentum in research, teaching, and service.
To apply, please go to http://explore.msujobs.msstate.edu/