All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
The INFECTION PREVENTION AND CONTROL DEPARTMENT has an outstanding opportunity for a FULL TIME (40 hours per week), DAY SHIFT, PROGRAM COORDINATOR.
The INFECTION PREVENTION AND CONTROL DEPARTMENT, PROGRAM COORDINATOR (PC) provides organizational structure, strategy development, process improvement, and vision-setting for a broad range of projects to achieve continued operational success of the Harborview Medical Center Infection Prevention and Control Department. This role will support the effective implementation of processes and assist leadership in planning, development of protocols and procedures, creation of educational materials, cross-functional collaboration & messaging, and data management & presentation.
Under the general direction of the IPC Manager, the PC provides high-level, complex operational support to the IPC team and their subsequent programs. IPC programs are highly visible throughout the UW Medicine system with responsibility for ongoing surveillance as well as rapid response for emerging problems at all sites enterprise-wide. The PC interacts with a wide range of departments and clinical staff throughout UW Medicine and works directly with COVID-19 response efforts including policy development, exposure investigations and related reporting and data management.
This is a union position with SEIU Local 925 and is subject to union dues.
Provide project and change management support
Routinely monitor and report on progress relative to project objectives
Identify delays and potential risks and recommend solutions
Establish and ensure adherence to program priorities and deadlines
Understand and ensure compliance with regulations that govern the hospital and IPC program
Identify processes in need of improvement and manage implementation of new systems and practices
Initiate follow-up outreach to assess change management effectiveness
Support management of IPC initiatives
Manage all associated SharePoint sites and document libraries
Establish and implement protocols for data usage, maintenance of privacy standards and security of systems
Monitor access rights and facilitate user permissions based on established security controls
Organize and/or lead technical training sessions for system users as needed
Act as support lead for committees and workgroups managed by IPC
Coordinate agendas, record minutes, follow-up on action items
Assist with departmental cross-training as well as onboarding and training for new team members
Provide advanced technical troubleshooting and support
Manage calendars and provide administrative support to Associate Medical Director
Tracks financial processes, maintain audited reports and supports budgeting processes.
Develop and implement data collection systems, analytics and other tools that optimize efficiency and quality
Identify, analyze, and interpret trends or patterns in complex data sets
Configure ongoing and ad hoc reports and data visualizations for audiences throughout UW Medicine
Collaborate with business partners to collect data and write queries to inform departmental decisions
Act as liaison between IPC and external partners throughout UW Medicine
Facilitate communication among relevant leaders and associated teams and departments across UW Medicine
Design educational materials, visual aids and data visualizations for patient and employee use
Create and maintain all external-facing content for web & print purposes
Interface with information technology experts on database development and data reports
Consider the financial/safety implications and clinical outcomes when making recommendations, evaluating technology and products, and developing policies and procedures
Use a systematic approach to evaluate costs, benefits, and efficacy
Incorporate fiscal assessments into program evaluations and/or reports
Consult and collaborate, as needed, with other UW Medicine entities and their partners to strive for standardization within processes and protocol
Participate in the decision-making process, support and development of IPC program
High school graduation or equivalent AND two years of experience in the program specialty OR
Excellent demonstrated professional level written and verbal communication skills
Proficient in the use of MS Office suite to include Access, Outlook, Word, Excel, PowerPoint, with a technological ability for learning additional software used in the Department
Highly organized and flexible to effectively manage rapidly changing priorities and demands, often with frequent interruptions
Proven ability to work independently, manage priorities, handle multiple projects, problem solve and exercise judgment in a highly dynamic environment while meeting all critical deadlines
Able to independently determine appropriate communications and procedures
Solid critical thinking skills and the ability to collaborate effectively and cross-functionally with others
Experience working effectively with senior administrators and professionals, including sensitivity to handling confidential information and urgent matters in a thoroughly professional and timely manner
Developing multi-media presentations, coordinating brand messaging, and leading graphic design
Proven customer service orientation with demonstrated interpersonal communication skills
Bachelor’s degree in Business Administration, Communications, Healthcare Administration, or related field, and or related degree plus at least 2 years of progressive responsibility in an executive assistant role or work experience that demonstrates the abilities described below
Prior work experience in an academic university health care and administrative environment
Proven analytical, problem-solving and planning skills, and the ability to effectively negotiate/resolve issues
5+ years in project management, programmatic, and operational support within a large, complex organization
Effectively translating complex clinical or technical information for various audiences
Proficiency with design programs including PowerPoint, Publisher, Visio, Photoshop, and Illustrator
Experience with data management tools and languages including Access, Excel, Leaf, REDCap, Tableau and SQL
Solid working knowledge of advanced web development features in SharePoint
Experience with project management methodologies and software
Attention to detail, logic, and accuracy
Ability to work with minimal supervision
Ability to adapt to change in directions and priority
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.