Department: Alumni Relations & Development Salary/Grade: EXS/5
Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.
The program/project is summarized below. (Definitions: Program: plan or system of taking action toward a goal. Project: planned actions with specified beginning & end.)
The Project Coordinator, Direct Appeals is responsible for timely and accurate production of large direct mail and email campaigns. Primary responsibilities include requesting mailing list data and reviewing data for accuracy, requesting marketing materials and proofing materials for accuracy, establishing segmentation plans with customization of letters through variable fields, working with vendors to ensure deliverables are met, and reporting on results at completion of campaigns.
Manages day to day operations.
Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate.
Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
Acts as liaison to IT to ensure technology systems are properly installed & maintained.
Manages design and production of large direct mail and email campaigns
Budgets & Financial
Participates in budget preparation.
Maintains budget & associated analysis & reports.
Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
Processes transfer &/or appropriation charges & may balance &/or close accounts.
Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.
Communication, Outreach & Recruitment
Develops coordinated, consistent marketing and brand messages.
Creates state-of-the-art website.
Incorporates social media and networking into program/project aspects as appropriate.
Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
Administers & maintains existing strategic plans.
Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
1 year program/project administration or other relevant experience.
Minimum Competencies: (Skills, knowledge, and abilities.)
Proficiency with Excel
Ability to manage large data files with accuracy.
Experience in annual giving fundraising in higher education or nonprofit setting.
Experience producing large direct mail and email campaigns.
Preferred Competencies: (Skills, knowledge, and abilities)
Excellent written and verbal communication
Organization and timeline management
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 40745
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.