Conduct consultative sales of prescription and non-prescription eyeglasses, contact lenses, readers, sunglasses and other eyewear accessories, partner with Opticians and Ophthalmic specialists who perform refractions and issue vision prescriptions, and manage daily Optical store operations.
Specific duties & responsibilities:
Essential Job Functions:
Assist customers (patients, visitors and employees) with the selection of frames, lenses and lens treatments in a professional, ethical and confidential manner.
Fit all types of eyewear including progressive and multi-focal lenses.
Order lenses from approved eyeglass lab vendors.
Track and inspect lab work prior to notifying the patient that their order is ready.
Address and resolve patient concerns related to eyewear performance and product warrantees.
Order and return store inventory based on Wilmer Optical expectations.
Monitor latest frame styles and make recommendations for new lines to Wilmer Optical.
Ensure the store is presented appropriately (meticulously clean, all boards are full, appropriate signage is in place, glasses information ready for customers to review).
Meet monthly with the Optician Supervisor.
Attend required training and mandatory meetings.
Build strong business relationships with referring physicians. Keep them informed about available inventory, lab services, vendor options, product warrantees, pricing and consultative selling.
Meet and exceed established sales goals for the store.
Other Job Functions:
Adjust and repair frames.
Prepare and submit all daily sales reports and deposits to Wilmer Finance within a timely fashion.
Process all invoices for payment through Wilmer Finance.
Maintain courier bags.
Provide float coverage as requested to other Wilmer Optical stores.
Perform other duties as assigned.
High School Diploma/ GED required.
1 Year Optical Retail Experience
ABO certification is strongly preferred.
ABOC Mandatory after 2 years of service.
Must maintain certification throughout duration of employment.
Classified Title: Optician Working Title: CO Optician Role/Level/Range: ACRO40/E/02/CC Starting Salary Range: $14.14 - $ 19.44 commensurate with experience Employee group: Full Time Schedule: Mon-Fri 8:30-5 Exempt Status: Non-Exempt Location: 24-MD:JH at Greenspring Station Department name: 10002969-SOM Oph Wilmer Vision Services Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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