University Testing Center Coordinator - University Testing Center 16836
The University Testing Center at West Virginia University is seeking applications for a Center Coordinator. This position coordinates the implementation and administration of exams delivered through the University Testing Center. This position informs students, University Testing Center (UTC) personnel, and other stakeholders with respect to software, hardware, and testing procedures. This position coordinates the test scheduling process and test materials, and provides and assists with training and dissemination of information to University Testing Center personnel. This position acts as a liaison with Information Technology Services, the Teaching and Learning Commons, the Office of Accessibility Services, the Office of Academic Integrity, the Office of the Provost, and the Academic Associate (AA) Deans on all matters pertaining to the University Testing Center. This position coordinates the efforts to refine and improve usage and functioning of the University Testing Center. This position supervises all University Testing Center personnel.
In order to be successful in this position, the ideal candidate:
Working with various stakeholders, develops a plan to strategically utilize the resources of the University Testing Center in support of university assessment and academic integrity priorities.
Regularly reviews University Testing Center policies and procedures to maintain integrity of the testing environment and the security of tests and materials.
Assures that information about relevant software (testing, online lab exercises, etc.) is communicated and understood by providing workshops for new instructors, and, in coordination with computer support personnel, proctors, and other lab support staff, provides ongoing training for general and exam-specific software programs for University Testing Center staff and its users.
Helps to assure a high level of Information Technology Services support for the University Testing Center, serves as a liaison with Information Technology Services staff, and provides ongoing University Testing Center demand analysis, facilities and equipment assessments, and equipment and software upgrade recommendations to Information Technology Services in order to ensure that University Testing Center configurations remain up-to-date.
Coordinates with the Office of Accessibility Services to accommodate the scheduling of students requiring accommodations.
Coordinates various aspects of the University Testing Center, including developing and maintaining websites for the University Testing Center, test registration and availability, scheduling of exams, maintaining a budget to support the University Testing Center, and coordinating with other service areas to ensure staffing and availability of the University Testing Center when needed for general use.
Coordinates with Information Technology Services for the maintenance, use, and upgrades of server capacity related to online test administration and storage of related student/faculty data files.
Coordinates with the colleges, primarily through the Academic Associate (AA) Deans to ensure that the University Testing Center is delivery on college needs.
Ensures the hiring and employment of quality personnel by directly or indirectly supervising the selection, training, and evaluation of University Testing Center staff.
Coordinates, implements, and oversees the administration of all exams given through the University Testing Center.
Contributes to an environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending relevant training and/or courses.
Contributes to the overall success of the University by performing all other duties as assigned.
Bachelor's degree or an equivalent combination of education and directly related experience. Master's degree preferred.
Three (3) years of experience of computer networking and relevant software packages, including word processing, spreadsheets, and database applications. Supervisory experience is preferred.
An extensive knowledge of personal computing, Microsoft Office software, email and internet usage is required.
Effective written and verbal communication skills are required.
Effective interpersonal, customer service, and organizational skills are required.
The ability to maintain confidentiality regarding information processed, stored, or accessed by systems is required.
Demonstrated supervisor skills are required.
The ability to work effectively with constituencies possessing a wide variety of technical knowledge is required.
The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Best practices for ensuring academic integrity and related testing procedures;
Planning and scheduling techniques.
Staff hiring procedures.
Budgeting, cost-estimating, and fiscal management policies.
University rules, regulations, and resources.
Skills and abilities to:
Schedule staffing and supply needs to meet deadlines.
Supervise and train staff and students, including organizing, prioritizing, and scheduling work assignments.
Manage and manipulate databases.
Manage systems, processes, and facilities to include hardware, software, and peripherals.
Communicate effectively, both orally and in writing.
Foster a cooperative working environment.
Organize and coordinate various resources.
Maintain confidential records and information.
Maintain appropriate testing facilities and aids.
Use personal computers and related software applications.
Work effectively with diverse populations.
Plan and implement programs.
Work effectively with a wide range of constituencies in a diverse community.
Develop and maintain recordkeeping systems and procedures.
Make administrative and procedural decisions.
At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests.
From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley -- the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position.
Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you're a Mountaineer, impossible is just another mountain to climb.
To learn more about West Virginia University, visit go.wvu.edu. View current career opportunities at careers.wvu.edu.
West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting: May 7, 2021
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Internal Number: 228063
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.