Location: Worcester, MA Category: Staff and Administrators Posted On: Thu May 6 2021 Job Description:
At Clark we engage in civil, constructive discourse to create a climate of acceptance, one where we understand that our differences, in concert with our commonalities, are the cornerstone for a stronger, more inclusive university. A strong understanding and commitment to this core aspect is critical to successfully completing the duties and responsibilities of this role.
Support faculty in the development of new strategies for technology-enhanced teaching and learning using best-practices in technology adoption and instructional design.
Consult with faculty and IT staff to support projects that promote instructional technology by collecting ideas, identifying resources, and implementing solutions that address both IT and discipline-specific considerations.
Provide support to all members of the Clark community on the core teaching and learning tools including the learning management system, lecture capture systems, web conferencing, content management systems, etc.; Deliver support in a wide-variety of ways including individual, small group, large group, in-person, by phone, online, etc.
With training, and in collaboration with the team, become a hands-on support for implementing and managing technical functions for the LMS, web development, and other software deployments.
Assist in the application and administration of teaching and learning tools as outlined above; Support the piloting of modern technologies that leverage and support innovations in teaching and learning.
Collaborate with the Academic Technology Team to design, develop and deliver resources, including but not limited to, self-help documents, online tutorials, face-to-face and virtual workshops.
Partner with academic departments to promote modern technology and advocate for appropriate faculty and student use of technology for teaching and learning.
Explore and share new and emerging technologies that enhance teaching and learning.
Work collaboratively to ensure the goals and mission of Academic Technology Services team, ITS and the institution are achieved.
Other duties as assigned.
Bachelor's degree from a regionally accredited institution in a related field.
A minimum of 3 years' experience supporting technology-enhanced teaching and learning.
Proven ability to collaborate with academic staff to apply best practices, current research, and innovations in the use of instructional technology.
Experience working with and supporting a variety of instructional and mobile technologies, including the ability to adapt and learn modern technology quickly and enthusiastically; experience working with a Learning Management System, preferred.
Proficient at using and supporting software in Windows and Mac environments, including new and emerging technology; experience with multimedia development and web development tools preferred.
Demonstrate strong interpersonal skills including the ability to communicate effectively, both in writing and in person, with people at varying levels of computer literacy; demonstrate excellent listening, customer service and problem-solving skills. Establish and maintain effective working relationships.
Experience in project and change management is desired.
Able to work independently and as part of a team; able to set priorities, adapt to changing priorities and work concurrently on multiple tasks and projects; ability to communicate progress/problems to appropriate personnel effectively.
Innovative while appreciating campus guidelines, approved technologies, and existing processes.
Experience with instructional design, higher education and/or working directly with faculty is desired.
Possess a high degree of integrity relative to computer security and the confidentiality of information.
Maintain an established work schedule with the ability to work nights and weekends on an as-needed basis.
Prior experience working with and contributing to a diverse workplace with the ability to interact effectively with a broad range of constituents on campus.
This is a Full-time position with excellent benefits, which include employee and family tuition benefits, 4 weeks' vacation, generous retirement plan, free use of campus fitness center and many more.
Clark University currently requires all employees and students to be vaccinated against COVID-19 no later than July 15. Exemptions will be made for medical or disability reasons or religious beliefs, and could be made, at the sole discretion of the University, for other well-documented reasons.
Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.
Founded in 1887, Clark University is a liberal arts-based research university committed toscholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention, Change Our World,” which is the rallying cry that inspires our community every day. Located in Worcester, Massachusetts, Clark University educates its undergraduate and graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. The University’s engages students in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change. Clark University’s pioneering model of higher education, LEEP (Liberation Education and Effective Practice) compels undergraduate students to thrive in authentic world and workplace settings, and prepares them for lives and careers of consequence.