Picks, packs, and ships all E-Commerce VolShop products for the Order Fulfillment department. Works with all VolShop locations to acquire product transfers. Answers customer service questions. Provides support for Accounting office, VolBooks, VolShop, VolSnacks, and VolTech. Performs other duties as assigned.
Picks order fulfillment order.
Packages and ships orders.
Provides tracking information to customers.
Prioritizes all shipments and selects merchandise from available locations to fill orders.
Communicates with all VolShop locations to receive the correct merchandise needed to fill orders.
In the absence of the Order Fulfillment manager, handles all order inquiries, including customer returns, RMA authorizations, and website-directed customer questions.
Completes scheduled package pickup with appropriate vendors.
Prints end of day reports as needed for order completion.
Provides support for all locations of the VolShop as needed.
Internal Number: 216755
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