Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Pediatrics. The position is located at the Northwest Tower. This position is for the Medical School Campus.
This position performs advanced secretarial duties, such as scheduling appointments, typing medical dictation requiring substantial use of medical terminology, and maintaining physician’s schedules.
PRIMARY DUTIES AND RESPONSIBILITIES:
Schedules appointments and procedures for patients within Academic Pediatrics, as well as coordinating appointments with other specialties.
Greets visitors, answers telephones, takes messages, and screens patient inquiries, providing information according to departmental procedures and policies.
Serves as a liaison between community agencies, patients, physicians, and staff, providing routine information to patient inquiries. Processes paperwork for patients from other providers and community agencies and hospitals.
Maintains physician’s daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services, makes travel arrangements, completes travel expense reports, and maintains office supplies.
Transcribes medical documents, such as physician’s letters, correspondence, nurse’s notes, and manuscripts; if order entry in the electronic medical record is part of the job function, completes requisitions/orders per Washington University guidelines
Prepares patient charts, including delivering work-ups.
Assists with retrieval and delivery of reports, films, etc.
Assists administrative/clinical staff during peak times, vacations/illnesses.
High school diploma or equivalent high school certification.
Three years of related experience in a medical office setting.
Two years of college or business school.
Experience with scheduling patient appointments.
Familiarity with use of Epic software.
Experience with clinical care of patients.
Experience and proficiency in Microsoft Office Suite (Outlook, Word, Excel).
Ability to provide clinical administrative support to clinical sections of the division as needed.
Ability to work independently, multitask and troubleshoot will be important in this role.
Experience with obtaining prior authorizations.
Ability to type and use various software packages.
Working knowledge of medical terminology.
Effective verbal, written and interpersonal communication skills.
Demonstrated decision-making skills.
Working knowledge of general office equipment and computers.
The hiring range for this position is $16.31 - $20.39 per hour.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.