Disability Services and Programs (DSP) is the unit on campus responsible for ensuringÂ equitable accessÂ to the University setting forÂ a diverse population ofÂ students with disabilities. With a focus on accessibility, inclusivity and creating environments free of discrimination, DSP team members assess and approve reasonable accommodations and servicesÂ forÂ undergraduate, graduate, and professional students, both on campus and on-line.Â Â
Under the supervision of the Assistant Director of Clinical & Professional Programs, the Disability Specialist is primarily responsible for supporting an assigned caseload of several hundred students and providing day-to-day student service on behalf of DSP. This individual is a key team member and contributor in a fast-paced environment that fosters the full and meaningful inclusion of students with disabilities at the University.
This role requires the ability to work efficiently under deadlines, manage details, and address multiple tasks with rapid response. This individual must possess demonstrated effective interpersonal skills, and be able to maintain appropriate professionalism in the face of challenging communications that arise from a variety of sources. The Specialist should be adept with basic Microsoft Office software, and be able to learn and make effectively use of the department s student records management database. Additionally, the Specialist role involves guiding the work of graduate and undergraduate student staff.
Disability Services & Programs is a highly collaborative, highly functionalÂ team, with a culture of achievement, supportiveness, and inclusivity.Â Â The DSP team has defined and committed to core values of: Accountability, Care, Collaboration, Integrity, Leadership and Skilled Communication.Â It is important that theÂ successfulÂ candidateÂ demonstrateÂ an ability toÂ contribute positively to the team dynamic.
The general responsibilities/duties aligned with the Disability Specialist are as follows.
Direct student service.
Faculty and Campus Partner support.
Documentation review and caseload management in a manner that is legally compliant, student-centered and reflective of best practices in the field.
The individual in this role must exhibit effectiveness in understanding and applying disability-related laws to accommodation and service delivery, as well as to issue identification and problem-solving.
All DSP staff are expected to maintain student records in accordance with FERPA guidelines.
This role will also cross-train to be additional support in one or more primary services or programs provided by DSP, and will be a significant contributor to strategic departmental projects.
Disability-related laws:Â Knowledge of, or ability to quickly learn, understand,Â and apply disability-related laws (i.e.Â ADAAA and Section 504 of the Rehabilitation Act) to routine accommodation and service delivery, as well as to basic issue-identification and problem-solving.Â Maintain student records in accordance with FERPA guidelines.Â Â
Technology:Â Knowledge of operating systems (PC, Mac). Adeptness with basic office software (Microsoft Office Suite), email (Outlook), and internet. Ability to format in Microsoft Word, Excel, and PowerPoint. Knowledge of Google Drive, SharePoint and/or OneDrive. Comfort and ability to learn department database to access, updateÂ and edit student records.Â
Teamwork:Â Demonstrated ability to work effectively as part of a team, as well as independently.Â Commitment to ensuring the on-going, successful functioning of the unit via day-to-day and longer-term operations. Willingness to assist staff as needed.Â
Communication: Excellent written and interpersonal communication skills demonstratedÂ across a wide range of populations (e.g.Â students, faculty, academic department contacts, University and Division staff, as well as the DSP staff). The ability to adapt to various communication styles and maintain professionalism in the face of challenging communications. Exhibit discretion with private and/or confidential student, staff,Â or other departmental information.Â
Judgement:Â Sound professional judgement, exhibited in areas including, but not limitedÂ to:Â raising issues to the appropriate team member(s), effective prioritization, responsiveness, proactivity, assisting students in distress, safety measures on behalf of the office, etc.Â
Time and Project Management: Proven ability to successfully manage and shift between multiple competing priorities, complete necessary work by established deadlines, and provide quality assurance to all deliverables. This individual will demonstrate attention to detail, effective issue identification, excellent organizational skills, trouble-shooting and problem-solving skills and proactivity in work and communication. It is essential that the successful candidate can deliver high quality, time-sensitive work and operate effectively in varying levels of intensity within the department.Â
2 yearsâ experience
Combined experience/education as substitute for minimum education
Masterâs Degree in relevant field (i. e. Education/Special Education; Counseling Psychology; Higher Ed Administration/Student Affairs; etc)
2+ years working with students with disabilities in a non-profit, higher education setting.
Minimum Education: - Bachelor's degree- Combined experience/education as substitute for minimum educationMinimum Experience: - 2 yearsMinimum Field of Expertise: - Student personnel administration
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.