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The Department of Rehabilitation Medicine, ranked #5 by US News & World Report and among the top-ranked programs nationwide for nearly 25 years, is a complex academic and clinical department in the University of Washington School of Medicine and part of UW Medicine. Affiliated Hospitals include UW Medical Center - Montlake, UW Medical Center – Northwest, Harborview Medical Center, Veteran’s Affairs Puget Sound Health Care System, and Seattle Children’s. We provide inpatient rehabilitation care at the University of Washington Medical Center, Harborview Medical Center, Seattle Children’s, and the VA. In addition, we have several outpatient clinics located throughout the region. Our highly regarded education and training programs include a residency program in Physical Medicine & Rehabilitation, medical student clerkships, and fellowship training in several areas. We also have degree programs in physical therapy, occupational therapy, and prosthetics and orthotics, as well as a PhD graduate program in Rehabilitation Science. With our strong research focus, we are among the nation's leading recipients of funding from the National Institutes of Health (NIH), the National Institute on Disability and Rehabilitation Research (NIDRR), the Centers for Disease Control and Prevention (CIDC), and other federal and state research funding. Our efforts make the University of Washington Department of Rehabilitation Medicine a leader in the field and contribute to a better understanding of the rehabilitation process.
The Department of Rehabilitation Medicine has an outstanding opportunity for a full-time RESEARCH STUDY ASSISTANT. Research investigators are currently seeking a highly motivated and organized individual to serve as a contact person for participants recruited and enrolled in two studies sponsored by the National Institutes of Health (NIH): the “Back on Track to Healthy Living Study” (“Back on Track Study”) and its supplement, the “Living in Full Even with Pain Study” (“Living in Full Study”).
Study Synopsis: Chronic pain is a significant problem affecting millions of Americans. Research has shown that psychological treatments can help people with chronic pain manage their pain and improve their quality of life. Three common psychological treatments for chronic pain are Cognitive Therapy (CT), Mindfulness Meditation (MM), and Activation Skills (AS). While research has shown these treatments are helpful for people with chronic pain, there is little research explaining why these treatments are helpful. The purpose of this study is to understand the specific ways these treatments work. Increasing our understanding of how these treatments work will help researchers and clinicians improve treatments for people with chronic pain in the future.
RESPONSIBILITIES: Participants in this study will attend videoconference treatment sessions, complete telephone and online surveys, and wear an activity monitor. This study is a great opportunity for interested individuals to obtain valuable experience in a research setting. Job responsibilities will include the following:
Participant Recruitment: Contact individuals from approved recruitment sources to see if they would be interested in participating. Field telephone calls and emails from individuals who have seen recruitment materials for the study and are interested in participating. Screen participants for eligibility over the telephone using an approved recruitment script. Answer any questions individuals have about the research study. Obtain informed consent from prospective participants via telephone. Process and send copies of consent and enrollment materials to enrolled participants. Ensure proper and prompt data entry of participant recruitment and enrollment outcomes. As needed, conduct in-person recruitment at clinics and locations both within and outside the UWMC/HMC systems.
Conducting Study Assessments: Schedule, track, and conduct study assessments over the telephone with enrolled participants. Enter data from telephone assessments into database according to project protocol. Review participant-submitted online surveys for completion and adverse events. Collect medication data from participants over telephone. Maintain confidentiality of participant records.
Participant Contact & Monitoring: Act as the primary contact for participant inquiries regarding study protocol. Contact participants regarding missing telephone or online survey data. Contact participants to information gather and follow-up on adverse events. Contact participants who are noncompliant in wearing or returning study activity monitors. Send/conduct appointment and assessment reminders. Send and receive activity monitors from participants and process activity monitor data. Investigate and troubleshoot participant claims and issues. Document, track, and maintain logs for adverse events, protocol deviations, and issues that may affect data integrity.
Monitoring Supplies and Activity Monitors, Participant Payments, & Mailings: Monitor and organize inventory supplies and recruitment materials to ensure appropriate levels of stock at all times; order and process supplies and recruitment materials. Organize and track activity monitors, document damaged or lost devices, and perform minor device repairs. Keep track of orders and receipts. Prepare, send, and track payments to participants. Send participants other miscellaneous mailed letters or items. Requires on-site presence.
Maintaining Online Survey Systems, Performing Database Updates, & Data Cleaning: Assist in maintenance of online survey platforms and notify research personnel of issues that arise. With general supervision from Research Coordinators, maintain and update study data and recruitment databases, and clean study data and recruitment and enrollment outcomes in preparation for reports and data analysis.
Communication with Project Personnel: Notify appropriate research personnel regarding problems or complications reported by participants. Monitor adherence to study protocol. Inform Research Coordinators of and/or take action to correct deviations from study protocol. Attend project meetings, collect and distribute meeting minutes. Provide project personnel with progress reports as requested.
Training Participants on Study Technologies: Instruct participants on how to use the treatment videoconferencing platform, access and complete online surveys and home practice activities, and use of activity monitors. Help address any technological issues, concerns, or questions a participant may have with using their smartphone, tablet, computer, webcam, or microphone with the videoconferencing software and/or other study technologies.
Other: Perform related duties as needed. Example other duties may include literature searches, running minor analyses, creating/updating forms, instructions, guides, and operational documents; assisting in Human Subjects applications, modifications, or status reports; assisting with data safety and monitoring reports, and assisting with annual sponsor monitoring visits.
REQUIREMENTS: •Two years of college-level course work in a relevant academic area AND one year of appropriate experience OR equivalent education/experience.
ADDITIONAL REQUIREMENTS • Experience recruiting, screening, enrolling, and retaining participants via telephone and/or in person. • Experience conducting research interviews or assessments with participants via telephone and/or in person. • Strong verbal communication abilities; comfort and skill communicating over the telephone with individuals who have physical disabilities, pain, and other forms of physical and psychological distress. • Excellent organizational, interpersonal, and writing skills. • Excellent attention to detail and ability to adhere to research protocols. • Experience using databases such as Microsoft Access and REDCap. • Proficiency in using Microsoft Office suite, especially Word and Excel. • Completion of at least one course in research methods and statistics in a social sciences field.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
DESIRED EXPERIENCE • Bachelor’s degree in psychology or a relevant academic area. • At least six months experience working on a research study examining health issues, or relevant education/experience. • Experience with clinical trials. • Experience working or volunteering in a rehabilitation medicine setting. • Experience working with online surveys and databases handling large volumes of data.
Conditions of Employment This position will work in clinical research involving human participants within UW Medicine and therefore clinical RSA training is required. The training requirement for this position includes UW Medicine-specific, sponsor-specific, as well as general training.
This is a full-time position. The successful candidate will work 40 hours during normal business hours Monday through Friday, but may be asked occasionally to complete participant study procedures in the evenings or weekends to accommodate certain participants’ schedules.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.