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UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
The Oral Pathology Biopsy Service (OPBS) shares the University of Washington´s overall role and mission.
The OPBS has an outstanding opportunity for a full-time Program Coordinator. The responsibilities of the position will range from once per month tasks to those performed on a daily basis. Responsibilities include but are not limited to:
Oral Biopsy Specimen accessioning: Daily Tasks •Receive specimens/consults daily to the office via UPS/USPS/Courier/Drop box •In all delivery situations, all specimens need to be located in a timely manner, including locating and obtaining specimens when it is delivered elsewhere in UWMC or VMMC •Review all laboratory requisition forms for missing information, and contact referring providers/requesting missing information in a timely manner •Accession all cases received for the day without any delays. This step includes data entry into Epic at UWMC or CoPath at VMMC system all pertinent patient information •Work closely with new referring providers to verify, collect, and add any new referring physician information into the two systems mentioned above •Assemble paperwork, assign case numbers from Epic or CoPath, generate specimen labels & requisition forms •Drop off specimens at the UWMC Gross Room or prepare for pick to VMMC courier. •Track the status of biopsies and requested slides through Epic or CoPath to communicate to referring providers •Submit CARS (Clinic Admin Request System) or its equivalent through UWMC or VMMC to correct accessioning errors and discrepancies in patient information •Send Pathology reports to referring providers
Oral Pathology Patient Account Management: Daily Tasks •Analyze delinquent accounts with regard to billing and payment history and determine appropriate follow-up procedure based on departmental guidelines •Review patient financial information to verify third-party payer requirements have been met •Audit information on claim forms for completeness, and assess accuracy of information between Epic, CoPath and axiUm •Access major payer’s information on-line to obtain eligibility and claims processing information •Respond to inquiries from patients, third-party payers and agencies, and other departments •Analyze third-party reimbursement for accuracy •Contact patients and payers to resolve account balances and explain our billing procedures •Refer account back to Patient Revenue Cycle Office for transmittal to collection agencies when department collection efforts are determined to be unsuccessful •Calling insurance companies to check the status of submitted medical claims •Sending formal requests to Coding to add dental diagnosis codes; rebilling claims as dental when they are rejected by medical insurance companies •Perform related duties as required
Oral Pathology Patient Registration: As Needed •Update and verify patient insurance information using online portals and call insurance carriers to update and verify patient insurance coverage. •Enter correct insurance information into axiUm •When needed, call the patients to check phone #, address and other necessary demographic information •Enter the correct patient billing and demographic information into axiUm •Enter the correct patient billing and demographic information into other portals per insurance type. •Update all Oral Pathology forms and forward them to IT for website updates •Maintaining an updated contact list of all clinics and providers
Oral Pathology Billing: As Needed •Enter the correct ICD 10 and CPT codes into axiUm for each case and each unit of a case according to CPT guidelines. •Confirm appropriate charges for each code provided on the pathology report. •Submit claims in Practice Mate or Office Ally as required by insurance carrier •Do weekly checks of claims insuring that they are not rejected by the appropriate electronic claims clearinghouse. •In case of inaccurate information, make changes and resubmit
Oral Pathology Slides: As Needed •Submit CARS requests to the slide room to obtain slides for previous cases •Mail out slides to referring providers from consult cases •Clear out archived slides and properly disposing of them in compliance with HI
MINIMUM REQUIREMENTS: •High School graduation or equivalent AND two years of experience accessioning biopsies using Epic, including working with billing and insurance payers or equivalent education/experience.
ADDITIONAL REQUIREMENTS: •Attention to detail and ability to work under competing priorities. •Proficiency with Microsoft Office applications (Word, Excel, etc.)
Conditions of Employment: •Employees will be expected to work a set schedule, to be determined at time of hire. Flexibility in schedule is at the discretion of the supervisor.
Equivalent education/experience can substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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