Over the last decade, Elon has dedicated resources to build robust alumni and parent engagement and annual fundraising programs, helping to foster participation rates that now keep pace with top national universities. Given Elon's increasingly young alumni base, that translates from less than 4,000 alumni donors to 8,000 annually. Total undesignated and designated annual giving has grown from $4.5 million to $8.3 million during that time. With capacity built and a culture of engagement and philanthropy well-rooted, Elon's Office of Annual Giving seeks an Assistant Director to join a growing team committed to increasing fundraising and participation goals to advance Elon's new ten-year strategic plan, Boldly Elon.
The Assistant Director reports to the Director of Annual Giving. S/he is a vital member of a team responsible for achieving key giving metrics and will initiate and lead a diverse set of direct appeal and renewal solicitation projects. The Assistant Director will serve as a primary liaison with assigned campus partners and volunteer groups to ensure their annual giving needs are met. Additionally, s/he will serve as a main point of contact internally for managing data, developing necessary segmentation lists and monitoring key performance indicators. This position will supervise giving staff focused on engaging alumni as partners, advocates and investors at Elon. The Assistant Director also supervises a professional staff member responsible for the daily operations of a Student Outreach Program (Phonathon) and is also responsible for its outcomes and continuity. The Assistant Director will have the opportunity to help oversee the implementation of a significant new investment in technology being made in the Student Outreach Program.
Experience in higher education or non-profit fundraising preferred;
Ability to handle deadlines effectively and work independently. Able to manage concurrent activities, be flexible and adapt to changing priorities.
Must be a detail-oriented, self-starter with an ability to work independently and manage multiple priorities to meet challenging timelines and achieve annual goals.
Superior interpersonal skills with proven ability to successfully interact and collaborate with colleagues of various responsibility areas in a professional manner, exhibiting excellent written and oral communications skills, especially in drafting appeal and fundraising marketing language.
Knowledge of how to use complex databases and technology to track, engage and market to alumni. Raiser's Edge knowledge is a plus.
Experience interpreting data and communicating results is required.
Candidates who are eager to play a leadership role in expanding Elon's donor base and building a best-in-class multi-channel annual giving and mass marketing operation are ideal.
Full Time/Part Time: Full-Time Regular
Essential Duties and Responsibilities:
1. Coordinate direct appeal solicitations to alumni, parents and friends in partnership with the Director and in close coordination with key departmental and divisional leaders. 2. Develop the necessary mailing and email lists for various and sometimes complex annual giving communications; oversee the production and delivery of solicitations by working closely with Advancement Communications and the Office of University Communications. 3. Regularly maintain reporting dashboards and develop and prepare analytical reports for various initiatives as needed. 4. Lead, manage and motivate coordinator of annual giving working with the student outreach program, while providing guidance and support to assure their success in achieving goals. Assist with tactics, management, and results analysis of the program. 5. In partnership with Director, oversee and drive strategy to cultivate thousands of alumni through portfolios (assigned to alumni engagement officers) to engage them as partners, advocates and investors. 6. Oversee, provide leadership, and manage duties shared by a professional staff member and student staff members related customer service, internal procedures, project mailing and fulfillment, etc. 7. Serve as a primary liaison with assigned campus partners and volunteer groups to ensure their annual giving goals are achieved. 8. Develop and manage efforts aimed at retaining annual donors such as first-time donor packets, recurring gifts, and 1889 Society stewardship. 9. Assist with department goal-setting and development of annual giving priorities and operating plans. 10. Assist Elon with events including Family Weekend, Homecoming & Reunion weekend, Evenings for Elon, Elon Day and Commencement. 11. Serve as an active solicitor to engage alumni as partners, advocates and investors. This may involve occasional travel, cultivation, and solicitation of up to 50 alumni prospects. 12. Enhance professional development through attendance at appropriate conferences and/or conversations with colleagues at other institutions. 13. Other duties as assigned.
Position requires the ability to and experience with making presentations to various groups of constituencies. Additionally, the position requires the ability to meet face to face with all levels of constituents and ability to handle constituent complaints. The position requires the ability to work effectively as a team member, work on multiple projects, possess strong leadership, organization and customer relations skills.
Internal Number: 7659
About Elon University
Elon University has built a national reputation as the premier student-centered environment for experiential learning, with an emphasis on strong personal relationships between students and their faculty and staff mentors. Elon students are ambitious, curious and compassionate, inspired to be big thinkers and creative problem-solvers.
Elon’s rigorous curriculum is grounded in the arts and sciences and complemented by nationally accredited professional programs. The 446 full-time faculty members teach in more than 60 undergraduate majors and nine graduate programs. Elon’s four-year graduation rate of 79 percent ranks in the top six percent in the nation.
Elon’s 6,277 undergraduate and 811 graduate students come from 48 states and 47 other countries. About 24 percent are from North Carolina, with strong enrollment numbers from the Northeast, Mid-Atlantic and other states across the country.
Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a #2 ranking for excellence in undergraduate teaching and #11 for innovation. Elon is the only university in the nation recognized by U.S. News for excellence in all eight academic programs “Focused on Stud...ent Success.” Included are #1 rankings for study abroad and learning communities and #2 rankings for first-year experiences and service learning.
Global engagement is central to Elon’s experience and 78 percent of students have at least one international study experience, often combined with internships, research or service. Elon is among the nation’s top universities for producing Fulbright Student Scholars and Peace Corps volunteers. In addition, Elon’s Study USA program includes opportunities to study in Los Angeles, New York City, Washington, D.C., Hawaii, Alaska and other locations.
The university includes Elon College, the College of Arts and Sciences; the Martha and Spencer Love School of Business; the School of Communications; the School of Education; the School of Health Sciences; and the School of Law, which is located on a campus in downtown Greensboro, N.C.