The Audiology Assistant assists the clinic coordinator with day-to-day administrative tasks which may include check in products, triage and respond to patient inquiries via secure patient portal or phone, reconcile and verify invoices, maintain inventory levels and pricing guides for clinic supplies, create and update clinic forms and documents, and place orders for patient devices and clinic supplies. Schedule patients for appropriate appointments as needed. Serve as point of contact with manufacturers and schedule trainings and meetings. Assist clinical faculty with pediatric appointments. Provide back up support and coverage for the front office. Expanding patient care responsibilities may occur following adequate training.
The University of Nebraska-Lincoln seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse populations we serve. The university fosters a diverse and inclusive work environment that promotes collaboration so that all individuals are able to participate and contribute to their full potential. As an EO/AA employer, qualified applicants are considered for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See: http://www.unl.edu/equity/notice-nondiscrimination.
Minimum Required Qualifications:
Associate’s degree in healthcare related field plus two years of relevant experience in a healthcare setting; equivalent education/experience considered. Proficiency with Microsoft applications (Word, Excel, Outlook), using a video conferencing system, and data entry. Strong written and oral communication skills. Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor population. This includes listening and problem-solving skills. Must be detailed oriented. Ability to understand and follow detailed oral and written instructions. Ability to see projects through to completion. Ability to organize time, prioritize numerous duties, and work with numerous interruptions. Demonstrated ability to multi-task and work independently within established procedures. Ability to preserve confidentiality.
Bachelor’s degree. Work experience as an Audiology Assistant. Experience with electronic medical records and scheduling systems. Office experience. Ability to successfully complete extensive training in the areas of hearing assessment and listening devices.
Posted Salary: $16.50/hr minimum
Job Type: Full-Time
Internal Number: 72574
About University of Nebraska - Lincoln
With over 25,000 students, the University of Nebraska-Lincoln is a diverse educational insitution with international stature. The intellectual center for the state of Nebraska and beyond, we are a land-grant, top tier national research-extensive insitution. Part of the Big Ten conference, Big Ten Academic Alliance, our mission includes growing relationships and resources that enable the University of Nebraska to change lives.