The Director of Student Access and Accommodation is responsible for developing and providing innovative campus-wide strategic leadership, vision and direction, as well as administrative and fiscal oversight of Student Access and Accommodation (SAA). This position will work collaboratively with Academic Affairs and Student Affairs to ensure the highest quality of services are provided to students in order to ensure holistic services and support for students with disabilities. In addition, the Director will lead the charge to increase visibility, sensitivity and inclusivity of students with differing abilities in the TCU community.
Duties & Essential Job Functions:
1. Oversees daily operations of the Student Access and Accommodation office to include managing administrative tasks such as: strategic planning and assessment; budget development and administration; hiring, training and supervision of staff; development of program policies and procedures; outreach and consultation with campus and community members. Provide overall supervision of services and programs administered by the office, including coordinating and providing academic accommodations and housing/dining accommodations for students with disabilities. 2. Oversees the implementation and management of the electronic recordkeeping system (AIM) and database service for disabilities office management; work closely with IT for implementation, training and updates and for all users (students, faculty and staff); establish policies and procedures related to AIM (i.e. letters of accommodation, appointment notes, faculty communication).oversee the review of student files submitted to determine appropriate accommodations; review/audit decisions made by team members to ensure consistency; communicate with students and other necessary experts (i.e. healthcare providers, evaluators and clinicians) to obtain additional information to determine accommodation and service needs; provide problem solving and conflict resolution as needed; conduct performance appraisals. 3. Establishes and maintains communication and collaborative relationships with other departments on campus to address needs of students with disabilities (i.e. Campus Life, Case Management, Housing and Residence Life, Counseling and Mental Health, General Counsel, Risk Management, Athletics, Academic Advising, Admissions, First Year Experience, Center for Teaching Excellence); facilitate coordination of holistic services supporting student success initiatives and access of campus resources. 4. Provides office leadership through staff meetings, verbal and written communication; engage in leadership development opportunities to grow knowledge, skills, and abilities for managing change; participate in professional growth opportunities both online and at conventions related to students with disabilities. 5. Participates in University-wide efforts that promote access and equal opportunity for students with disabilities; contribute to University-wide initiatives that focus on diversity, equity, and inclusion; strategically plan for meetings with key stakeholders and colleagues involved in these efforts which promote student success. 6. Frequently reviews data, guidelines and reports which can assist in determining issues that may prove to be obstacles for students with disabilities, including, case notes, documentation guidelines, and written or verbal feedback; alert Associate Vice Provost for Student Success of obstacles, trends and concerns. 7. Oversees SAA related operating budget, endowment grants, scholarships; work closely with Office of Development to encourage new donors and identify needs; work with Scholarships and Financial Aid in awarding of scholarships and determining appeals; provide vision and strategic direction and fiscal stewardship for Student Disabilities Services. 8. Performs other related duties as assigned.
Required Education & Experience:
• Master’s Degree in social work, special education, counseling, psychology, rehabilitation education or a closely related field. • 5 years of related experience, with increasing levels of responsibility, providing services and access to individuals with disabilities. • Experience supervising professional level staff in higher education. • Experience with assessment. • Demonstrated innovative and visionary leadership, with successful strategic planning and tangible outcomes in accordance with the mission of a broader institution or agency.
• Evaluating documentation of disabilities to determine eligibility for services and accommodations. • Interpreting psychoeducational testing and psychological/clinical documentation of postsecondary students with disabilities.
• Knowledge of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. • Knowledge of FERPA and HIPPA. • Knowledge of assistive technology for disability needs. • Knowledge of and experience in working within federal and state disability regulations and guidelines. • Knowledge of and experience in disability services at the post-secondary level. • Skill in implementing, managing and using an electronic record keeping system. • Knowledge of the Council for the Advancement of Standards in Higher Education and implementing best practices. • Skill in Microsoft Office. • Skill in written and oral communication. • Skill in interpersonal communication. • Skill in problem-solving in varied situations that require significant analysis and interpretation or with problems that have multiple possible solutions while maintaining a commitment to student-centered service and support. • Skill in time management, project management, organizational and planning skills and attention to detail. • Ability to work in a residential community.
Physical Requirements (With or Without Accommodations):
• Visual acuity to read information from computer screens, forms and other printed materials and information. • Able to speak (enunciate) clearly in conversation and general communication. • Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. • Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. • Lifting and moving objects and equipment up to 10 lbs.
• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours. • There are no harmful environmental conditions present for this job. • The noise level in this work environment is usually moderate.
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
Internal Number: 496951
About Texas Christian University
TCU is all about the experience. This is a place where students learn how to adapt to whatever the future might bring, develop critical thinking skills and expand their creativity. With a choice of rigorous academic programs in 130 undergraduate areas of study, 61 master’s level programs and 24 areas of doctoral study, Horned Frogs have opportunities to search for meaning and examine values, yet graduate well-prepared for professional accomplishment. Whether in the fine arts or business or engineering, Horned Frogs can develop their full creative potential here. For example, both MBA and undergraduate students at the Neeley School of Business benefit from an experience ranked at the top by Bloomberg Businessweek and U.S. News & World Report — not in spite of, but because of, the focus on the individual. At TCU, professors love being in the classroom. These mentoring teacher-scholars also conduct well-published, leading-edge research, often with undergraduates at their sides. Horned Frogs live, learn and play 24-7 in a 277-acre setting in a vibrant city. They work out in state-of-the-art recreation facilities, catch Big 12 NCAA athletic competition and participate in 200+ organizati...ons, all without leaving the campus. That’s when they’re not providing thousands of hours of volunteer service to their community, interning in New York or LA, practicing journalism in Washington, D.C., experiencing international business in China or perfecting Spanish in Seville. It’s how Horned Frogs are learning to change the world.