All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
AIRLIFT NORTHWEST has two outstanding opportunities for MEDICAL AIRLIFT COMMUNICATIONS SUPERVISORS - Variable Shifts.
Within the Airlift Northwest Communications Center, the MEDICAL AIRLIFT COMMUNICATIONS SUPERVISOR will oversee day-to-day operations through supervision of a staff of medical airlift communications specialists who coordinate air/ground transport for emergency medical care, and ensure triage of local and interstate medical flights, ground transport and medical team confirmation.
This position is a working supervisor, required to work to cover com center shifts as required. Schedule requires some shift work and weekends.
The MEDICAL AIRLIFT COMMUNICATIONS SUPERVISOR will:
Interview and recommend selection of applicants, train new employees, assign and schedule work, act upon leave requests, conduct annual performance evaluations and recommend disciplinary action
Assist with budgets (staffing, equipment and training needs), scheduling (shift staffing and overtime) and payroll
Assist in the development, implementation, and maintenance of policies and procedures related to the functions of the Communications Center and ensure consistency with ALNW protocols and goals
Investigate complaints and initiate corrective action
Monitor staff on comprehension of, and training needs regarding regulatory compliance for HIPAA, billing/reimbursement requirements for Medicare/Medicaid, other third-party payers, and regulatory agencies
Support the Airlift Northwest quality improvement (QI) and process improvement activities by participating in committees as assigned and developing department-specific programs as well as preparing QA/QI reports
Collaborate with Communications Center staff, Regional RN Managers, and other departments to improve and coordinate services between the service areas
Bachelor's degree in business, public relations, or related field
Two years of experience in management or supervision in a health care setting OR
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.