Location: Worcester, MA Category: Staff and Administrators Posted On: Tue Apr 27 2021 Job Description:
This position is located within the Clark University Police Department. The Clark University Police Department is responsible for ensuring a safe environment for the students, faculty, staff and public by providing services twenty four hours a day, seven days a week, weekends and holidays included. Under the general supervision of the Dispatch Coordinator, the Dispatchers that staff the Clark University Police Dispatch Center operate as a primary point of contact for life or property emergencies and general Police and parking services.
Advise, direct and interpret emergency calls for service, and initiate Police, Fire and or EMS as needed.
Monitor Worcester Police communications for incident adjacent to the University, and dispatch Police if necessary.
Document complete and accurate information into the computer aided dispatch system (IMC).
Operate two way radio communications for Police, Fire and EMS, including Clark University student EMS.
Receive, relay and transmit pertinent LEAPS/CJIS information from the State Criminal Justice Information System (CJIS) terminal.
Initiate notification to appropriate University officials or students, in the event of an emergency.
Monitor intrusion, duress and fire alarms on the CBORD alarm system.
Utilize and transmit video recordings of incidents through the Universities CCTV system (Axis Camera Station).
Assist with distribution of temporary parking decals.
Assist with tasks deemed necessary by supervisors or Officers.
Monitor and utilize card access system.
Receive, record and disseminate lost and found property in accordance with the Clark University Police lost and found policy.
Assist the students, staff, faculty and the general public in the lobby of the Police Department.
Prepare and transmit work orders to the University Physical Plant Department.
Sign out keys for authorized students, staff or departments in accordance with the Clark University Police key policy.
This is an essential position therefore, employees will be required to report to work during inclement weather and may be required to stay past their shift in the event there is no relief.
High School diploma or equivalent is required.
1 year of previous dispatching experience required.
Must have first aid and CPR certification within 1 month of hire.
Must be dependable, flexible and able to work all shifts including days, weekends, evenings and holidays.
Must possess excellent written and interpersonal communication skills including the ability to be calm under pressure.
Must be able to multi-task.
Must possess typing skills and knowledge of different computer programs.
Must be able to successfully pass an on the job training program.
This is a Full-time position with excellent benefits, which include employee and family tuition benefits, 4 weeks' vacation, generous retirement plan, free use of campus fitness center and many more.
Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.
Founded in 1887, Clark University is a liberal arts-based research university committed toscholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention, Change Our World,” which is the rallying cry that inspires our community every day. Located in Worcester, Massachusetts, Clark University educates its undergraduate and graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. The University’s engages students in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change. Clark University’s pioneering model of higher education, LEEP (Liberation Education and Effective Practice) compels undergraduate students to thrive in authentic world and workplace settings, and prepares them for lives and careers of consequence.