At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
This Ambulatory Clinic Supervisor I in the Dialysis Department will be responsible for:
Supervising administrative staff. Interviewing, hiring, orienting, training, developing, and disciplining staff as necessary. Organizing work and work processes. Conducting annual performance appraisals and recommending merit increases in conjunction with the Practice Administrator and consistent with Hospital policy. Conducting regular staff meetings.
Maximizing revenue by ensuring all appropriate registration and administrative paperwork is generated at the time of patient registration and forwarded to the Hospital and/or Foundation in a timely manner for billing purposes. Identifying opportunities to change registration, scheduling and billing processes and procedures to enhance positive patient experience.
Ensuring all Program personnel are trained in Hospital policies and procedures, and appropriate features of the Hospital's information systems, including follow up training and consultations. Ensuring compliance with third-party regulations and requirements (such as DPH, licensure, The Joint Commission, OSHA, etc.) and billing as they relate to proper documentation, coding and charge entry processes for program clinical services.
Evaluating Program's space needs. Overseeing clinician schedule(s) to ensure appropriate room utilization and resource allocation. Monitoring and coordinating any facility issues which affect operations and recommending improvements.
Purchasing and monitoring daily medical and office supply needs through established Hospital protocols to ensure efficient patient care. Communicating trends and patterns to support cost containment and ensures appropriate use of supplies.
Ensuring patient satisfaction by providing positive and effective customer service. Monitoring, recommending and implementing improvements for patient satisfaction.
Organizing and maintaining daily administrative operations of department. Preparing, verifying and monitoring departmental payroll and maintains related records. Preparing periodic reports and documents to comply with hospital, governmental, regulatory and/or funding agency requirements, according to established schedules. Coordinating administration of departmental fellowship and/or residency programs, training grants and related programs.
Participating in budget process by identifying and analyzing trends and patterns and prepares cost projections. Developing proposals to improve cost effectiveness.
To qualify you must have:
An Associate's Degree in business or closely related field is required with over (3) three years of experience. Bachelor's Degree preferred. Additional years of experience may substitute for a degree.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 3125412
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.