The Undergraduate Coordinator (UC) provides administrative support and direction to the undergraduate program within the Department of Chemistry and Chemical Biology (C&CB). The Department of Chemistry and Chemical Biology is one of the largest and most teaching- and student-intensive Departments at the University. The primary focus is on undergraduate teaching activities. The UC works independently, but under the general direction of the Senior Department Manager. The Undergraduate Coordinator also works closely with the Director of Undergraduate Studies (DUS), lab directors, teaching assistants, faculty, undergraduate and graduate students, University and College of Arts and Sciences Registrar's Offices, the Bursar's Office and other Colleges and University staff and faculty.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
The Undergraduate Coordinator is responsible for the following activities:
Undergraduate student support: Working closely with lab directors, and in coordination with the DUS, coordinate and monitor course enrollment in PeopleSoft system; manipulate system in conjunction with managing wait lists to place students in classes as needed; coordinate and update on-line waiting list for labs (~250 students); consolidate or add lab sections as necessary; functionally supervise the activities of ~50 Teaching Assistants (TAs) insuring they meet deadlines for assigned courses and follow department, college and university policies; provide faculty with statistical information for prelims, final exams and final grades; responsible for overseeing the entry into PeopleSoft of ~3,200 end-of-term grades for Fall, and ~2,800 for Spring; and supporting the undergraduate major program within the department. Work independently and under general direction of DUS to ensure department major program operates smoothly and effectively. Organize and execute department commencement program. Oversee the undergraduate chemistry community. Regularly interact with undergraduate students to provide direction and support. Engage in regular communications with the undergraduate chemistry community via email. Coordinate, support, and facilitate academic advising between faculty and undergraduate majors and minors.
Faculty support: Support, or direct, the use of Faculty Center to obtain class rosters; assign proctors, organize and schedule prelims and exams, assign students to prelim rooms, train TAs to access, scan and post course material to course Canvas sites; schedule review sessions and TA office hours; copy all course-related materials.
Associates Degree and 4 - 6 years of relevant experience or equivalent combination. Proven ability to deliver high-quality customer service involving a proactive approach as well as anticipating the needs of the customer. Must possess excellent PC software skills: MS Office (particularly Word, Excel, and PowerPoint). Must have ability to manage multiple tasks at one time while adhering to varied deadlines and steady interruptions. Ability to maintain confidentiality and to handle sensitive information with tact and discretion. Demonstrated effective written and verbal communication skills. Strong interpersonal skills and the ability to build and maintain relationships with varied audiences. Ability to create a welcoming environment. Ability to effectively manage multiple competing deadlines, assignments and projects in a proactive, solution-oriented manner while setting priorities appropriately and paying close attention to details and accuracy. Demonstrated ability to work independently, use sound judgment in decision making, and contribute to the development of a highly successful, team-oriented work environment. Must be flexible, highly organized, and able to work in fast-paced environment.
Knowledge of the student rights and privacy act and the ability to handle sensitive and confidential material in a discrete and professional manner. Have working knowledge of student information systems, 25 Live Room Scheduling, Drupal and Canvas. Should be amenable and a self-starter. (CCI, EPC, Acalog, Brio, Data.Arts, PeopleSoft, etc.)
Applications will be accepted through Tuesday, May 11th. To be considered, please submit BOTH a cover letter and resume. We have found it most efficient to save these items as one document before attaching.
Due to COVID-19 restrictions, this position will currently be working remotely part-time and working on campus 1-2 days per week. For the fall semester the work will likely be phased onto campus.
No Visa sponsorship or relocation assistance are provided for this position.
University Job Title:
Student Services Asst V
Pay Rate Type:
Number of Openings:
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