Administrative/Support, Other Staff/Administrative, Staff/Administrative
The Program Coordinator will be responsible for the coordination and work related to the English Language Acquisition (“ELA”), Limited English Pathway (“LEP”), and I-BEST programs. This includes providing in-depth customer service to students and the public regarding onboarding and registration processes, and assisting the division with payroll and billing program needs. This position will collaborate with other staff and departments to ensure efficient and timely processes are developed and implemented. The Program Coordinator reports to the Director for Transitional Studies Operations.
This position is open until filled. First consideration will be given to applicants whose complete application has been received by May 3, 2021 @ 11:59 PM Pacific Time.
Assist with the coordination of all work related to student onboarding and registration processes and procedures for the ELA, LEP and I-BEST programs;
Collaborate with the web ambassadors to update and maintain the ELA and I-BEST webpages;
Respond to program email inquiries, answer phone calls and schedule appointments for staff in accordance with division policies;
Process paperwork pertaining to admissions and registration related procedures using SMS;
Provide high-level customer service and problem-solving assistance to students, staff and the public regarding registration and other program related inquiries;
Monitor and track students for compliance with program enrollment requirements;
Assist in maintaining and monitoring the department budget; complete and process requisitions, invoices and payroll; provide regular reports and coordinate required paperwork for the budgets;
Maintain accurate reporting data for WABERS+; monitor and report on program activities in relation to established program goals within the established program parameters; provide narrative and/or statistical report as requested;
Maintain active proctor status for CASAS eTests and review placement results as needed;
Assist in ensuring compliance with LEP program contract reporting and billing requirements in coordination with the Director;
Collaborate in creating and updating processes, documentation, forms and publications as they relate to the services provided in the division;
Build and review program course sections for programs;
Monitor program processes and procedures in relation to established goals and recommend changes and training needed within departments to enhance efficiency and services;
Attend meetings and conferences as a Transitional Studies representative and make presentations on behalf of the department; and
Columbia Basin College (CBC) serves the citizens of Benton and Franklin counties in Washington state with two-year associate degrees for transfer to a four-year university, and applied degrees for workforce employment. CBC also provides one-year certificates and basic skills for those pursuing a GED or high school diploma. CBC serves approximately 7,000-8,000 students each quarter.Columbia Basin College now offers bachelor degrees in Nursing, Project Management, Applied Management, Cyber Security, Information Technology, and Dental Hygiene. These bachelor degrees are in direct response to the needs of our community. As a result of community needs, Columbia Basin College has recently opened our new state of the art Social Sciences and World Languages Center at the Pasco campus.In July 2017, CBC will open its second, four-story Health Science Center in Richland. In addition to training CBC healthcare professionals, the Wortman Medical Science Center will also be a functional medical clinic as part of Kadlec Regional Medical Center’s family medicine residency program.CBC will open a student housing facility in September. This first phase will house 125 students.Columbia Basin Co...llege continues its rich tradition of meeting our community's needs with a dynamic faculty, state-of-the-art facilities, and a diverse student body from all walks of life.