Cold Spring Harbor Laboratory Meetings & Courses Program is presently seeking a Front Office and Events Assistant to provide administrative support to the Meetings and Courses Program conference and front office team.
This position is on-site and requires evening hours and weekends from March to mid-December on a rotating basis with the housing & transportation coordinator as well as conference coordinators.
This is an entry level position and a great opportunity for recent college graduates looking to gain experience in an office setting, with a focus on hotel guest relations, housing, conference planning and logistics coordination in an academic environment.
Responsibilities include: - Providing administrative support primarily to the Operations Manager, Bookkeeper and assist the Meetings & Courses Conference staff - Greeting guests upon their arrival - Performing guest check-ins and check-outs, and dispensing room keys - Assisting with group housing placement and providing back-up in the absence of the Housing Coordinator - Receiving payments from guests for room accommodations and working with the Bookkeeper &/or Housing Coordinator in collection of these funds - Coordinating with housekeeping/maintenance for availability and readiness of rooms & submitting work orders as needed - Answering guest questions regarding facility and surrounding area - Answering incoming phone calls to the main conference and hotel phone line; recording messages and disseminating appropriately - Coordinating with shuttle drivers for “on call” requests and/or luggage transfers to rooms - Placing office supply orders and other types of event orders with vendors and tracking inventory - Assisting in the processing of registration materials (making copies, scanning materials, producing arrival group packets) - Preparing arrival and departure reports and communicated with food and beverage in regard to late arrivals - Assisting with processing Course Travel Reimbursements - Overseeing and corresponding on general email inquiries - Additional special projects assigned by the Manager &/or Executive Director
Knowledge/Skills: - 1-3 years or more of professional administrative, hospitality or residential life (i.e. RA position in college) experience required. - Must have excellent communication, phone, hospitality or college residential life experience and customer service skills. - Knowledge of financial, retail and event planning and/or in the healthcare, science, higher-education, non-profit related field or retail environment is a plus. - Must be proficient in Microsoft Office; advance knowledge of Excel preferred - Must be able to work calmly and effectively in stressful situations
Other: Must have a clean, valid driver’s license, use of a personal vehicle and be punctual. Light lifting of boxes and occasional work in an outdoor environment is also required.
*Adhering to necessary COVID-19 guidelines for the interview process and to start to in-person position (remote part-time, if necessary), training, etc.
We offer a competitive salary and comprehensive benefits package.
For immediate consideration, please apply for this position online at: https://cshl.peopleadmin.com/postings/17901
Position Number: 01562-A
Cold Spring Harbor Laboratory is a leading international center for research and education. As part of its mission, each year CSHL organizes 25-30 scientific conferences, 20 Banbury Center meetings and 30 advanced technical science courses, with organizers, instructors and participants from all over the world.
For more information about CSHL, please visit us at https://www.cshl.edu
CSHL is an EO/AA Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status.
VEVRAA Federal Contractor
Internal Number: 01562-A
Since 1890, Cold Spring Harbor Laboratory (CSHL) has been a global leader in research and education. The international scientific community at CSHL provides a unique and stimulating atmosphere for doctoral research?an environment where students, postdoctoral fellows, and faculty work side-by-side. The Watson School of Biological Sciences (WSBS) was founded on the belief that with well thought-out mechanisms, enthusiastic involvement of faculty, and highly motivated students, an innovative curriculum could be provided that would allow students to earn a doctoral degree in a shorter time than in traditional programs without compromising the quality of their training. The curriculum is designed to train students to become scholars and independent thinkers.