Within the broader Digital Informatics and Technology Solutions (DigITs) organization, the Product Management & Business Delivery team oversees product strategy, execution and adoption for large scale digital platforms that support MSK employees, clinicians, patients and ultimately the external market.
Beyond working with the technology, itself, we aim to understand the people who use it and the processes affected by its implementation. We empower our clinicians and patients with tools that support the best outcomes, and we support our researchers in their efforts to forge new territory in precision oncology. We evaluate our interventions to prove that the work we are doing is impactful, and we weigh costs and benefits to measure value and prioritize future initiatives.
We are undergoing a major digital transformation in support of our mission and are bringing onboard a new Manager, Training & Optimization . This role will develop our comprehensive learning and performance program for new and established employees. Are you an innovator who thrives with improving systems? Look no further, we have your next exciting opportunity! This job will introduce new learning products and collaborative design while partnering and strategizing with leaders across the organization to identify learning needs and objectives.
Lead a team of trainers to build a strategy for learning programs with appropriate and engaging instructional materials and products, maintaining a center of knowledge about cutting edge learning solutions and standard methodologies in multimedia instruction.
Develop an existing team and recruit necessary additional talent.
Develop customized training programs for all new or enhanced applications supported by the division.
Drive the implementation of learning solutions from conception to delivery in an environment that encourages staff development, continual improvement, and the highest quality service.
Define and execute strategy to pivot to 80% self-directed learning, with an emphasis on targeted, data driven, anticipatory training.
Establish baseline metrics and continuously assess and improve training quality, delivering the right training at the right time.
Design and activate a Maintenance of Expertise program.
Drive continuous modification of program content/delivery to ensure that it reflects operational, regulatory and system application changes.
Collaborate with, and gains consensus, of key partners to ensure success.
10+ years training and program/content development experience.
Proven experience with e-learning / application of adult learning theory.
Ability to identify and drive results using modern and cutting-edge training techniques and tools.
Demonstrated experience leading high performing teams.
Excellent communication skills to prepare presentations, course materials and to deliver training.
Administrative skills to plan, prioritize and evaluate training programs.
Competitive compensation packages | Generous Vacation, Sick time + 12 holidays to recharge & refuel | Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care | 403b retirement savings plan match | Tuition Reimbursement | 12 Weeks Maternity/Paternity & Adoption Assistance | Commuter Spending Account | Fitness Discounts & Wellness Program | Resource Networks | Life Insurance & Disability | Remote Flexibility
We believe in communication, transparency, and thinking beyond your 8-hour day @ MSK. Its important to us that you have a sense of impact, community, work/life balance and personal well-being to be and feel your best.
Our Hiring Process
You read the ad, agree it sounds like a great fit & apply -> Talent Acquisition contacts you to schedule a phone interview if your profile aligns and/or start the process with a tech assessment, max 45 min online -> after speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video call -> if your experience is a fit, you will move forward to an on-site visit with the team -> post-interview feedback -> ideally an offer! -> reference check & onboarding -> orientation & official welcome to MSK
Internal Number: 2021-49262
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.