PLEASE NOTE THAT THIS POSITION IS LOCATED PHYSICALLY IN JUNEAU, ALASKA - THE REMOTE LOCATION REFERS TO IT BEING OUT OF WASHINGTON STATE - NOT TO IT BEING A REMOTE WORKING OPPORTUNITY
A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
Airlift Northwest - HMC Strategic Outreach has an outstanding opportunity for a part-time (50% FTE, 20 hours per week, day shift) AIRLIFT NORTHWEST, PROGRAM OPERATIONS SPECIALIST in JUNEAU, ALASKA.
This position will work with the ALNW outreach team and be responsible for the referral development program as it relates to the SE Alaska market. This will include the responsibility of analyzing patient flight requests in SE Alaska, identifying trends, and aligning with ALNW outreach strategies and initiatives. Work closely with Juneau staff by collaborating on outreach opportunities and tactics.
Developing local systems and structure to support ALNW strategic outreach strategies and tactics.
Regularly communicate progress towards goals, feedback from requestors and staff, and overall performance of outreach in SE Alaska.
Work with local staff to identify and staff community events.
Work with local staff to track all outreach activities in EMS Charts.
This position will work closely with the ALNW Outreach Manager but will be expected to quickly work independently bringing his/her expertise in marketing and referral development to implement ALNW strategic outreach tactics locally.
The SE Alaska market is critical to the success of ALNW. The flights from this region represent the largest reimbursements for the organization. The SE Alaska market depends on air medical programs to serve as a bridge to life saving care.
Execution of ALNW outreach tactics in SE Alaska.
Schedule and attend group and one on one meetings with requestors and community leaders throughout the SE Alaska region. This includes setting meetings with local clinical and management staff as well as the Medical Director and Associate Medical Director.
Identify and represent Airlift Northwest at community events and education.
Implement outreach tactics in the SE Alaska region. This includes analyzing ALNW outreach tactics and recommending strategies and changes based on the needs of the local community.
Analysis of market data using ALNW data sources and market data.
Using ALNW data to analyze current and potential requestor relationships. Additionally, identify local businesses to target for AirCare sales. Detailed targeting and tactics are necessary to preserve resources both human and financial.
Position will be responsible for identifying key requestor relationships and creating detailed plans to further develop these relationships.
Collaboration with local staff and management in managing outreach projects and regular communication with requestors.
Work with local staff to manage local outreach projects as necessary. Coordinate with flight nurses and management to monitor progress on assigned outreach to local communities.
Organize attendance at local hospital trauma advisory boards, state trauma meetings, and other meetings pertinent to the mission.
Bachelor's Degree in Business, Marketing, Communications or similar field.
2-3 year's experience in the process, flow, and operations of sales and outreach.
Experience in developing and analyzing prospect lists, cold calling, developing customer relationships, and identifying and meeting customer needs.
Proficiency in Microsoft Office suite. Familiarity with CRM software.
Equivalent experience may substitute for the degree requirement.
Experience in direct sales
Experience in healthcare and/or medical transport
This position requires a dynamic person who is extroverted, a good speaker and strategic
Ability to devise multiple tools for communicating on multiple channels to external providers
CONDITIONS OF EMPLOYMENT:
Out of the office on outreach visits, driving, flying, meeting with outside organizations.
In private office at ALNW Juneau base.
Participating in meetings with large and small groups of Physicians, Nurses, Medics, Forest Service, etc….
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.