Program & Operations Coordinator (7376U), Centers for Educational Equity and Excellence 17551
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: April 30, 2021
The Basic Needs Center acts as a central hub to support students in their journey to access essential services that impact health, belonging, and overall well-being. We define basic needs as an ecosystem that includes: financial stability; nutritious and sufficient food; safe, secure and adequate housing (to sleep, study, cook and shower); accessible and equitable health/medical care; sustaining emotional/mental well-being; affordable transportation; resources for personal hygiene; and, emergency needs for students with dependents.
The Basic Needs Center team is committed to fostering belonging and justice on the UC Berkeley campus through a robust model of prevention, intervention and emergency relief efforts addressing students' food, housing and financial needs. The Basic Needs Center offers the following services to all students including undergraduate, graduate, international and undocumented student communities: virtual drop-in services, case management/care coordination services, prevention and emergency food, housing and financial resources including direct financial awards.
Coordinates the day-to-day operational activities of the Basic Needs Center including oversight of the front desk team, management of facilities & space planning, as well as coordination of events and programming.
Assists with the recruitment, hiring, training, and advisement of student employees, interns, and volunteers for the Basic Needs Center. Assists with the development of the service-learning curriculum for interns and volunteers. Trains student team in basic customer service skills.
Oversees supply inventory of Basic Needs Center for programatic and operational activities, facilitate ongoing orders, and support with BNC budget management.
Oversees the Basic Needs Center outreach strategies and activities. Coordinates the implementation of the outreach strategies to reach students with the highest need.
Data management: Works with the Basic Needs Center teams to regularly track, communicate, and report relevant data and to integrate feedback into program operations and accessibly communicate basic needs efforts to a range of audiences.
Ability to use sound judgment in responding to issues and concerns.
Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
Solid organizational skills and ability to multi-task with demanding timeframes.
Ability to use discretion and maintain confidentiality.
Demonstrated emotional intelligence and agility necessary to address the complex needs of diverse students, staff, and community partners.
Bachelor's degree in related area and / or equivalent experience / training.
Working knowledge of common organization-specific and other computer application programs.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.