The Lead Quality Assurance Specialist oversees and supervises the growing QA team to ensure the high standard quality of the design/development process and produced courses; guaranteeing that all online courses conform to standards, requirements, and procedures. In the absence of a Lead Quality Assurance Specialist overseeing team members and updating processes, the probability is exceedingly high that online courses will be deployed with errors, lack adherence to process standards, and result in a compromised integration and deployment. The Lead Quality Assurance Specialist position is required to ensure that stakeholders and students expectations for issue-free courses are met. Additionally, conducting quality analysis on all courses produced by the CODL will reduce the number of issues and errors made during design/development, eliminating the high costs associated with redeveloping and republishing courses or elements of courses.
Internal Number: 86501
About Syracuse University
Syracuse University is a place where talent, desire, and opportunity thrive. In 12 different schools and colleges that span the liberal arts and professional disciplines, students, faculty, and staff from diverse backgrounds come together to learn, create, and break boundaries.
The University is also a vital part of the community, providing services as well as being a leader in employee benefits, work-life and organizational development, training, student employment, staff relations, and workforce diversity.
Syracuse itself is located at the crossroads of New York State, and offers a lush landscape of seasons. From fun-filled summers in the Finger Lakes to snowy winters that thrill outdoor sports enthusiasts, the area truly has something for everyone.