Reporting to the Access Services Manager, this position has responsibility to provide safety and security functions of Gumberg Library. Support patron-centered service as it pertains to circulation, resource sharing, course reserves, stacks maintenance, building access and usage. The incumbent will respond to emergencies, alarms, and other work-related issues for which require problem resolution. This includes preparing and filing Incident Report forms describing security incidents, emergencies, and condition of the building; conducting hourly security rounds in assigned areas; and assisting with evening closing procedures. The position will also perform routine stacks management functions, compile reports and data, and assist patrons and collaborate and cross-train with other Library departments. Stacks maintenance functions include monitoring, organizing, and implementing shelving and shifting projects and inventory as directed. Duties include providing courteous and efficient services to library users; charging and discharging materials; opening and/or closing the library, shelving and shifting materials, searching for missing items, and other projects as assigned.
DUTIES AND RESPONSIBILITIES:
Creates a welcoming, nurturing, and genuine environment.
Opens/Closes the building following the procedural checklist.
Responsible for strict adherence to all policies and procedures related to safety, rules and other regulations in the Gumberg Library.
Monitors security of the building, responding immediately to any emergency situations as per the Gumberg Library safety and risk protocol.
Possesses knowledge of emergency procedures as they relate to calling 911, weather, medical or facility emergencies and performing related functions as required by emergency staff.
Walks around the library checking all rooms and areas consistently throughout shift.
Monitors work of student assistants during their work shift.
Charges/discharges materials through Sierra system (books, AV materials, laptops, carrel keys). Contacts patrons about matters related to missing library materials.
Spends time working at both Resource Sharing and Circulation offices and service points in order to facilitate communication and support excellent patron-centered service.
Understands fully the workflow of all Access Services areas and can provide coverage when needed.
Performs other job related duties and special projects as assigned.
REQUIREMENTS OF WORK:
High school diploma or equivalent.
Current experience: minimum of two-year experience working in a public service area of a library, or any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions.
Ability to prioritize tasks for self and others, and to adapt to changes in workflows; working knowledge of a library; strong commitment to customer service; strong organizational skills; basic computer literacy including the use of e-mail, word processing, spreadsheets.
Ability to maneuver 35 lb. book carts and move books, including reaching and lifting.
Ability to understand and willingness to support the University Mission Statement.
Ability to multi-task with frequent interruptions; demonstrable skills will be needed in Microsoft Office in order to compile reports.
Duties of this position will be performed under minimal supervision; therefore, the use of independent judgment will be necessary for resolving complex problems.
Willingness to work a nontraditional schedule. Contingent on departmental needs or semester.
Earned undergraduate degree from an accredited institution.
Previous supervisory experience.
Experience in academic and/or research library or working with Sierra, ILLiad and/or RAPID ILL;compiling and managing data.
In-depth knowledge of library and departmental policies and procedures, familiarity with library systems.
Basic knowledge of copyright law and “fair use” guidelines applicable to libraries.
Interested candidates should submit a cover letter, resume, and contact information for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.