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IT Support Analyst- IT Customer Support Analyst
Health Care Information Systems has an opening for an IT Support Analyst. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The shift will be an 8-hour work day, starting between 7:00 a.m. and 9:00 a.m., Monday through Friday for a 40-hour week. Duties include assisting customers by phone with computer, phone, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The position requires a professional demeanor, close attention to detail, strong team building skills an
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