Essential Functions: Partners with Manager to oversee program operations and staff, focusing on outreach, community engagement and referrals. The Veterans Upward Bound program at Wayne State University helps prepare eligible Wayne, Oakland and Macomb county resident veterans to successfully transition from service to post-secondary academic studies, and is grant funded by the U.S. Department of Education. The program offers personalized services, based on an individual's self-identified needs assessment, academic testing and career plans. Reports to Manager, Veterans Educational Opportunity Programs.Assists with the planning, implementation and evaluation of Veterans Upward Bound programs, and collaborates with faculty and staff to reduce attrition and enhance Veterans Upward Bound program participant satisfaction and academic success.Coordinates and oversees office operations including implementation of the program's Plan of Operations, service delivery standards, and collection and processing of program data including student academic evaluations, student progress reports, program completion rates, and admission/completion rates of post-secondary educational programs. Ensures compliance with requirements of federal Veterans Upward Bound program grant.Establishes and maintains office staffing schedules, to ensure staffing levels support program service delivery standards. Provides functional supervision to staff including staff orientation and training/coaching. Provides procedural training, communicates expectations, assigns and checks work, and provides performance feedback. Provides input into staff performance appraisals and disciplinary procedures. Participates in hiring and promotion decisions to plan for future staffing needs. Participates in Veterans Upward Bound Program outreach and community engagement efforts and follows up on referrals. Advises prospective and current program participants regarding program support services. Coordinates recruitment, identification, selection and orientation of eligible Upward Bound Program participants. Completes and checks intake applications, and collects and files required documentation.Establishes and maintains collaborative working relationships with university departments and organizations including Admissions, Advising and Office of Military Veteran's Academic Excellence, as well as veteran and non-veteran community service agencies in Wayne, Oakland and Macomb counties.Reviews and audits veteran data input into Blumen Federal TRIO Programs Database. Verifies completeness and accuracy of information. Utilizes software packages to generate reports on number of students enrolled, student progress reports, and program completion. Generates ad-hoc and year-end reports for Department of Education.Monitors Veterans Upward Bound program expenses. Forecasts future staffing needs and assists Manager with budget projections.Performs other related duties as assigned.
Qualifications: Education Bachelor's degreeRequires a Bachelor's degree in Education, Social Work, Guidance & Counseling, Communications or a related field from an accredited college or university. Candidates with an equivalent combination of education and experience may be considered. Experience Specialist (minimum 5 years of job-related experience)Requires 5 years of experience working with students, preferably in a higher education environment, including experience working with first-generation, low income, at risk and underrepresented veteran students. Program coordination and supervisory experience are preferred. Knowledge, Skills and AbilitiesAbility to coordinate and oversee complex and distributed work activities in order to meet key program goals. Ability to foster collaboration across a wide span of the veterans community, including motivating individuals and groups to collaborate toward meeting common objectives. Proficient in Microsoft Office and Windows-based computer applications.Knowledge of the educational needs and barriers facing first-generation, low income, at risk and underrepresented veteran students. Working understanding of Veterans Administration educational benefits, financial aid, and the college admissions process. Basic knowledge of grant writing, administration and management. Occasional travel is required.
Internal Number: 76_208793
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.