At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
The Senior Patient Administrative Coordinator will be responsible for:
Facilitating referrals for patients starting immunoglobulin therapy in the CAT/CR infusion suite and transitions to home infusions.
Communicating with CAT/CR and PFS to coordinate the infusion appointment and obtaining authorizations.
Daily updating of databases.
Interacting and maintaining communication with home infusion companies in order to facilitate patient's therapies and ensuring that families have been contacted for medication delivery and nursing visits
Processing enrollment forms for patients starting biologic treatments, including obtaining authorizations, sending prescriptions to specialty pharmacies and scheduling deliveries
Uploading CAT/CR food challenge orders to database and notifying CAT/CR to schedule appointments
Preparing documents to submit to insurance companies for authorizations.
Assisting providers with script renewals, lab orders and other administrative tasks.
To qualify, you must have:
High school diploma required. Some college or occupationally-specific education/training preferred.
Minimum of 2 years of experience in a high volume administrative role with an emphasis on problem resolution among multiple internal and/or external parties. At least 1 year should be in a healthcare or health insurance setting working with the prior authorization process
Strong organizational skills and attention to detail
An ability to manage multiple tasks within time constraints, as well as the ability to solve problems but with a keen sense of when to escalate for appropriate resolution.
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 3130549
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.