1. Manages and coaches the evening and weekend library access and delivery services staff working collaboratively and independently with various groups within a complex organization and rapidly changing team environment. 2. Provides and trains staff on excellent customer service skills including problem solving, innovation, creativity and excellence. Manages high-quality and user-focused service consistent with CWML standards and best practices. 3. Collaborates with the Collection Development and Scholarly Communication Librarian to order print and e-book materials. Determines the most efficient platforms for e-book materials and collaborates with YUL Monographic Processing Services on invoices and cataloging standards. Manages the portion of the budget designated for monographic purchases. 4. Represents the CWML on standing committees, task forces, and working groups including the Ares User Group and ILLiad Users Group. 5. Fosters a creative, collaborative, and team-oriented work-environment and facilitates communication and coordination among team members. 6. Partners with the Research and Education team to present Access Services and Collections information at library orientations and workshops. 7. Provides general reference and research assistance to library users during evenings and weekends. 8. Functions as Department Head in the absence of the Head of Access Services. May be required to work holidays and recess days and may be required to substitute evenings and weekends. 9. Participates in professional activities outside of Yale and monitors developments and best practices to encourage innovation to ensure the excellence of the Library. 10. May be required to assist with disaster recovery efforts. May be assigned to work at any Yale University location. 11. May perform other duties as assigned.
Preferred Education: Familiarity with assessment and evaluation methods. Experience supervising in a labor union environment.
Preferred Education, Experience and Skills: Familiarity with assessment and evaluation methods. Experience supervising in a labor union environment.
Required Skill/ability 5: Ability to work collegially, collaboratively and independently with varied groups with and across a complex organization and rapidly changing environment.
Posting Position Title: Med Library Access Services Librarian, Evening
Required Skill/ability 3: Ability to manage monographic collection development services (ordering, receiving, copy cataloging) and oversee staff working in these areas. Demonstrated ability in budget management.
Work Week: Flexible or Non-Standard (for anything other than Standard)
University Job Title: Access Services Librarian
Required Skill/ability 1: Demonstrated ability to manage access services functions (circulation, resource sharing/document delivery/interlibrary loan, reserves) and the integrated library systems and technologies that support them. Demonstrated skill with ordering, receiving, and cataloging or copy-cataloging in a library setting.
Required Skill/ability 4: Excellent organizational and interpersonal skills. Excellent verbal and written communication skills and ability to work collaboratively across the academic and hospital organizational units.
Required Skill/ability 2: Ability to provide reference, information, consultation and outreach services for clinical professionals and library users.
1. Master's degree from an ALA accredited library school or its equivalent. 2. Experience managing and developing staff. 3. Demonstrated excellent customer service skill. 4. Experience working collegially, collaboratively and independently with varied groups with and across a complex organization and rapidly changing environment.
Internal Number: 64942BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.