The Â OperationsÂ Assistant is the sole staff member on dutyÂ during overnight and weekend shift hours, handlingÂ Key Room operations and student lockouts. Additional duties include maintaining security of keys, tracking lock changes and lockouts for billing, and communication of pertinent information concerning department policies and procedures related to student lockoutsÂ and other related key processes.Â There are 49 residence halls throughout the university campus with 4,800 assignable beds.
The schedule is 3rd shift (12am-8pm) with alternating weekends off as outlined below:
1- 3 yearsâ™Â experience working in an office environment and/or customer service preferred.
Demonstrated excellent skills in customer service, particularly with ability to defuse tense situations.Â
Ability to establish and maintain collaborative working relationships with students, parents, student organizations, and staff.Â
Strong organizational, administrative, and time-management skills, plus attention to detail.
Ability to multi-task required.
Demonstrated computer proficiency and continued interest in enhancing skills in: Microsoft Office, Excel, Word.
Ability to react quickly and shift priorities when needed.
Demonstrated ability to support a community of diverse perspectives in an inclusive environment.
Ability to maintain confidentiality.
Sensitivity to and understanding of diverse perspectives that students and families bring to Brown, and that colleagues bring to their work â“ including those of academic, socioeconomic, culture, race and ethnicity, nationality, ability, gender, sexual identity, and intersectional identities.Â
Demonstrated excellent attention to detail and accuracy.Â
Must be able to walk and stand for extended periods.Â
Must be able to climb stairs throughout the duration of shift.Â
Must be able to work under adverse temperatures and/or weather conditions.Â
Rhode Island Driverâ™s License required.
Background Checks: Criminal and Education
Recruiting Start Date:
Job Posting Title:
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ169931
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.